Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
Why is that when I click the Check New, MLK deletes all my undeliverable emails? I do not want MLK to delete any emails. I need to manually do it myself.
Okay, if MLK does not process undeliverable then that means MLK will not keep track of the undeliverable, correct? If so, that's not what I want. I want MLK to keep track of all undeliverable but do not delete them from my Outlook Inbox or from the Exchange server. Can this be done?
If MLK does not delete them (or mark them in some way) then it has no way to know which it has processed.
Perhaps you should go into View > Options, Email Processing and choose the option to move your messages to another folder after they are processed. You can then review them after processing in that folder.
Another way to process undeliverables is to use the Folder Processing Tasks function (View > Options, Email Processing).