Xequte User Forums
Xequte User Forums
Profile | Join | Active Topics | Search | Forum FAQ
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 DVD PixPlay
 Auto Cropping?
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Nealo

16 Posts

Posted - Nov 03 2008 :  15:05:09  Show Profile  Reply
Why is it that the ratio on my presentation is 4:3 and shows perfect on my computer, but when i play it on a tv that is 4:3 it crops all 4 sides including my captions and sides of my logos? I have tried it on 3 different standalone players w/different tv's (checked all so no zoom settings were chosen) and none will show what i made. I thought the DVD format was the most versatile, my goal is to give my presentation to future clients to view at home and currently it looks horrible.

Any help would be appreciated.

Neal

xequte

7042 Posts

Posted - Nov 04 2008 :  01:30:17  Show Profile  Reply
Hi Neal

Many TV's do not display the full frame of a video. You can use the "Display Safe Areas" option (under View > Options, Other, Advanced) to show the typical TV display area.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

Nealo

16 Posts

Posted - Nov 04 2008 :  09:21:18  Show Profile  Reply
I did do this and it's better but the display is still not showing the whole slide image.
for example i put a red and blue line on the bottom of some of the slides(about 1/2 high if the slide is approx imately 8x11 inch.. Some of them show none of the bar, some show part and none show the whole thing.

Thanks ahead of time, Neal
Go to Top of Page

xequte

7042 Posts

Posted - Nov 04 2008 :  19:59:50  Show Profile  Reply
Hi Neal

The display area for TV's is not fixed. While LCD TV's are much better than the old CRT ones some still hide more of the video frame than expected.

You should also check that your images are not being "Auto-cropped"

Select Frame > Frame Properties and disable the "Automatic Cropping" option on the "Remove Borders" tab.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

Nealo

16 Posts

Posted - Nov 05 2008 :  09:02:01  Show Profile  Reply
I am aware that the tv viewing area not being fixed, but I am talking about 10-20% of the images/title slides/menus being not viewed, and the autocropping is disabled for all of the images. If I cannot change that, then i have not choice but to go with it, but it is unfortunate this cannot be remedied.
Go to Top of Page

xequte

7042 Posts

Posted - Nov 05 2008 :  13:46:51  Show Profile  Reply
Hi

That does seem high. The maximum safe area should be around 10%:

http://en.wikipedia.org/wiki/Safe_area

However if you have checked that the full frame displays when you show the disk on the computer, then how the TV displays it is out of the control of PixPlay.

Email sales@xequte.com if you would like a refund.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: