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MailList King

Unsubscribing from multiple groups

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CharlesMcR

United Kingdom
15 Posts

Posted - May 16 2007 : 05:35:03

Hi folks

Is anyone else getting this:

When you use the %group% tag in an unsubscribe link for a recipient that is a member of multiple groups it, correctly, displays "group_name_one,group_name_two"

But when MLK processes the unsubscribe email it seems only to unsubscribe the recipient from the second group.

Using MLK 6.28R

xequte

7042 Posts

Posted - May 16 2007 : 17:21:13

Hi Charles

More info please. When the unsubscribe link is clicked does it go to a form on your web site, or is it a mailto: link that generates a reply email?

In particular what message is sent to you that MLK processes?

Nigel
Xequte Software
nigel@xequte.com

CharlesMcR

United Kingdom
15 Posts

Posted - May 17 2007 : 04:18:04

Hi Nigel

I'm using mailto:

<a href="mailto:sender@sender-domain.com?subject=unsubscribe %email% %group%">Unsubscribe from future emails</A>

Subject line for resulting email is (email changed but group name left as is):

unsubscribe recipient@recipient-domain.com Groups_mailing_list_enta,Groups_mailing_list_goldmine

Using MLK 6.28R

justuspost

USA
71 Posts

Posted - May 17 2007 : 16:30:58

I've not see that issue in particular, but I would suggest just putting the most of the info in the body, not the subject as laid out in the MLK documentation.

I would highly advise not using a mailto: link. On some browsers / mail clients, these do not accept the subject or corrupt the txt. I would not count on it to be a reliable way to process changes.

If you use a mail script, you can simply set up the body like the MLK documentation specifies. I can attest that it works pretty well :-)

subject=MLK Please process me
body=
action=UpdateUserGroups
E-mail=example@example.com
Groups=Group_2, Group_3

If you must use the mailto: ....You could... hmm well I just wouldn't....

Justus