WestJet's cancellation policy was significantly affected by COVID. To make things easier for its travelers, the airline had relaxed its cancellation policies during the pandemic so that customers could deal with the situation without any hassle.
In addition, the airline has a very simple and direct cancellation process. Here are the key features of the WestJet cancellation policy that you should be aware of before beginning the WestJet cancellation process:
Travelers must request cancellation at least 24 hours before the scheduled flight departure. After completing the flight cancellation process, the refund will be transferred to you in the form of a Travel Bank credit. If any portion of the flight fare was paid with WestJet dollars, it will be credited to your bank account, but will be subject to the original due date. Travelers also have the option to change their Westjet flight, but if the other flight costs more than the previous flight, they will have to pay the fare difference. If travelers cancel their flight within 24 hours of flight departure, the standard cancellation fee will apply. If travelers have purchased a ticket from a travel agent or some other website, they will need to contact them directly to cancel their reservations. Travelers can cancel their flight and receive a refund based on the guidelines that will apply to their original fare type. Travelers have the possibility of modifying their travel dates without any extra charge but with only one condition: that it is to or from the same destination. No fare differences will apply, but blackout days may apply. Travelers also have the ability to change their destination with or without changing their flight dates. If travelers fly to a nearby airport, they will not have to pay the fare difference. If travelers fly to a distant airport, they will be charged the fare difference. In the event that travelers' new fare costs less than their original fare, the refund guidelines for their fare type will apply.
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