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 MailList King
 autoresponder and group - don't work together

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Bruce23 Posted - Jan 17 2011 : 20:03:09
I noticed that the autoresponder doesn't work if I have also set a group within the webform. Does anyone else notice this behavior?
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xequte Posted - Jan 19 2011 : 00:35:50
Hi Bruce

I've emailed you some details to generate a debug log. Please send it to me.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Bruce23 Posted - Jan 17 2011 : 20:20:47
5) I add the group into MLK and a welcome message.
6) The autoresponder now will not function. It is almost as if the group takes precedence and there is no reply.
7) I then remove the group field and the action field and the autoresponder functions again.

As I say this is version 10.14. Has anyone else tried using the autoresponder and the group fields in the same web form? Anyone else seen these issues?
Bruce23 Posted - Jan 17 2011 : 20:18:46
2) There is no action or Group fields in the webform. I set up a key word in the autoresponder and in the webform.
3) The autoresponder replies properly.
4) I add a group field and group name into the webform
Bruce23 Posted - Jan 17 2011 : 20:16:11
I am using version 10.14
1) I create a webform
Bruce23 Posted - Jan 17 2011 : 20:07:50
I hav tried to paste the steps that I have done that reproduce this error but the forum doesn't seem to like my posting. Perhaps its a little too long. I will try to post it in steps to see if I can get it all posted. I have sent a debugging code to Nigel for him tolook at but I would be interested to see if anyone else has this issue.