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 More group members than messages sent.

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T O P I C    R E V I E W
krispin Posted - Dec 12 2009 : 08:46:10
Latest version of MLK. Sent out my very first newsletter (yeah) last night. The 'group' I sent to says there are 233 members but emails sent were 120 according to the log. As I wanted the letter to go to everyone but not to some twice I decided to send again. I copy and pasted from the sent list to exclude and from the full group member list to 'send' and it said everyone had already been sent to. I am confused. Does that mean there are only 120 members and if so what is the 233 number of members showing next to the group name in the group list?
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xequte Posted - Dec 20 2009 : 02:40:39
OK, next time it occurs, please forward the log.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
krispin Posted - Dec 15 2009 : 22:37:17
Weird but there was no log for that particular send. I know some of the list got the newsletter but can't tell how many.
xequte Posted - Dec 13 2009 : 19:51:17
You can also send me your log file for the sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
krispin Posted - Dec 13 2009 : 19:23:32
Thanks as always Nigel for your GREAT support. Don't know if it worked as the task is over but I didn't have those things checked and I did as you said, repaired the database. We'll see the next newsletter. THANKS
xequte Posted - Dec 13 2009 : 18:45:39
Hi Krispin

Have you enabled the option to allow duplicate members and/or members that do not have email addresses? If so, the intial 233 displayed may only be a count of the members, rather than the members without email addresses and duplicates removed.

If that is not the case, have MLK repair the database by selecting File > Optimize Database and choosing the repair option.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com