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T O P I C    R E V I E W
ILH Posted - Oct 20 2009 : 13:15:41
Nigel,

I'm running Business Edition 8.62R. We have over 800 subscribers within our intranet, subscribing to about 14 different topics. We use web forms to handle the lists. The system runs unattended for almost all tasks, especially subscribes, unsubscribes and profile updates.

When have MLK set up to move the emails from one outlook directory to another one it has handled the request. Periodically we have double opt-in emails that MLK will not process, even though they appear to be ok. They sit in the 'to-be-processed' directory and MLK ignores them - even though the user has not changed the subject line when replying. The history log for the user shows the request going out, but no acknolowdgement coming in.

Keep in mind that MLK appears to be handling almost all other such events correct - just odd exceptions. Any idea what might cause this?


--
Ian Hubling
ian@hubling.com
1   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Oct 21 2009 : 02:12:06
Hi Ian

Next time you get one of those exceptions, please enable debug logging and send me your log file.

I'll email you the details.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com