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T O P I C    R E V I E W
ellenfinkl Posted - Aug 19 2009 : 10:42:07
I have a list of people that I'd like to add manually. But when I test with one name, and check "Send acknowledgment messages" and "Require contacts to confirm via email," that person doesn't get any e-mail at all. I've tried a couple of times.

Ellen
4   L A T E S T    R E P L I E S    (Newest First)
ellenfinkl Posted - Aug 21 2009 : 08:19:08
Nigel,

I tried it again and it worked, so I'll keep your instructions and send you the log file if I have the problem again. Thanks,

Ellen

www.ellenfinkelstein.com
xequte Posted - Aug 20 2009 : 23:40:09
Hi Ellen

I'll send you some debug logging info.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
ellenfinkl Posted - Aug 20 2009 : 08:29:23
Nigel,

I'm using 8.55R.
No, the acknowledgment task isn't there. All I see there are my delayed message that are due to go out.
My sending methods are both SMTP (via your ISP's mail server)

Ellen
xequte Posted - Aug 20 2009 : 00:36:06
Hi Ellen

What version are you using?

Does the acknowledgement task appear under the "Automated Emails" mode of the main window?

What are the two sending methods specified under View > Options, Sending?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com