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 MailList King
 sending emails

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muhammadyaqoob Posted - Jun 04 2008 : 04:11:46
hi, i have just bought the MLK business edition. i have a problem in sending email. i couldn't make any email send. invalid sender error occurs all the time. please suggest me what to do.

Muhammad Yaqoob
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xequte Posted - Jun 05 2008 : 00:36:38
Hi Muhammad

Every message is getting the same error:

“Connection attempt was forcefully rejected (10061)”

This means that something on your system/network or your ISP is blocking MLK’s mail server.

Unfortunately we are unable to tell from this end what it is, but it is generally one of the following:

- Anti-Virus Software: Some products such as Norton actually detect programs sending mail and intercept them. Look for a worm blocking option and disable it
- Firewall: Check your firewall does not block MailList King (with application blockers like ZoneAlarm or McAfee) and/or does not block port 25 or 53 (port based firewalls).
- Router: Many routers have built-in firewalls, check that it does not block port 25 or 53.
- ISP: Some ISP's block port 25

Alternatively go into View>Options, Sending, and choose a different setting method.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
muhammadyaqoob Posted - Jun 04 2008 : 21:25:09
i have sent you an email attached with the log file. please check it and reply me.

Muhammad Yaqoob
xequte Posted - Jun 04 2008 : 14:24:38
Hi Muhammad

Please email me the log file for this sending task.

Run MLK and click Ctrl+Shift+I. Choose the option to display your database folder and then browse to the folder "SendLogs"

In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com