T O P I C R E V I E W |
muhammadyaqoob |
Posted - Jun 04 2008 : 04:11:46 hi, i have just bought the MLK business edition. i have a problem in sending email. i couldn't make any email send. invalid sender error occurs all the time. please suggest me what to do.
Muhammad Yaqoob |
3 L A T E S T R E P L I E S (Newest First) |
xequte |
Posted - Jun 05 2008 : 00:36:38 Hi Muhammad
Every message is getting the same error:
“Connection attempt was forcefully rejected (10061)”
This means that something on your system/network or your ISP is blocking MLK’s mail server.
Unfortunately we are unable to tell from this end what it is, but it is generally one of the following:
- Anti-Virus Software: Some products such as Norton actually detect programs sending mail and intercept them. Look for a worm blocking option and disable it - Firewall: Check your firewall does not block MailList King (with application blockers like ZoneAlarm or McAfee) and/or does not block port 25 or 53 (port based firewalls). - Router: Many routers have built-in firewalls, check that it does not block port 25 or 53. - ISP: Some ISP's block port 25
Alternatively go into View>Options, Sending, and choose a different setting method.
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
muhammadyaqoob |
Posted - Jun 04 2008 : 21:25:09 i have sent you an email attached with the log file. please check it and reply me.
Muhammad Yaqoob |
xequte |
Posted - Jun 04 2008 : 14:24:38 Hi Muhammad
Please email me the log file for this sending task.
Run MLK and click Ctrl+Shift+I. Choose the option to display your database folder and then browse to the folder "SendLogs"
In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.
Nigel Xequte Software www.xequte.com nigel@xequte.com
|