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 DVD PixPlay
 Garbling or splotches on burned slideshows

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T O P I C    R E V I E W
S Packard Posted - Feb 24 2011 : 09:09:35

Hi everyone. I have had an issue with random garbled splotches showing up in slideshows that I have burned to DVD. I have tried different discs and even tried it on a brand new computer, and it still happens. It always happens in the same spots on the disc, but if you burn it again on another disc it will happen in different spots than it did the first time.

We love the program and find it a pleasure to create our slideshows compared to other programs we have tried. We are trying to get some discs ready to send to grandparents, friends, etc. It is frustrating when everything looks so good and timed so well to the music and then splotches show up that aren't supposed to be there.

Has anyone had a similar issue and do you know how to solve this issue. We would appreciate any ideas on how to fix this.
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xequte Posted - Feb 24 2011 : 13:37:17
Hi

Please tell me what version you are using (Look under Help > About on the menu). If it is not v6.20 then please download the update from:

http://www.xequte.com/pixplay/download.html


Also, have you tried specifying the highest quality encoding option (using the Alternate encoder) on Step 3 of the "Burn Disk" wizard?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com