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 DVD PixPlay
 Pix Play can't see cd burner
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bjunk10

USA
3 Posts

Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Just downloaded ver. 2.4 now it says it can't see my cd burner when I click "next" in step 3 of the wizard. cd burner works fine with other software. I have restarted the machine and still have the same results.

xequte

7504 Posts

Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Hi

When does it correctly find the burner? When you select a VCD format?

What about if you choose DVD format?

Please e-mail me the following file to support@xequte.com after it fails to find the drive:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Nigel
Xequte Software
nigel@xequte.com
www.xequte.com
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bjunk10

USA
3 Posts

Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
I just discovered that it can't see the burner only when I have mpeg and image selected.
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