User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
Forum membership is Free!  Click Join to sign-up
Username:
 Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Issues Connecting to POP server		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

seanburke

USA
6 Posts
Posted - Feb 22 2021 :  13:06:52  Show Profile  Reply
Hi There,
I'm using V15.50. We are trying to set up a new POP account for email processing and we are getting messages that MLK has errors connecting with SLL(0) when pressing Test Account.

We are selecting TLS when setting up the POP account and I'm wondering if this is a bug or issue where SLL is being attempted even though we are choosing TLS as the method.

The POP account is working fine as it integrates with outlook without issue.

Is there any advice or recommendations on this?

xequte

7504 Posts
Posted - Feb 22 2021 :  13:49:29  Show Profile  Reply
Hi

V15 uses the older SSL/TLS protocol which is now blocked by some mail servers. You might want to test it with the latest trial version to see if that is the issue.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

seanburke

USA
6 Posts
Posted - Feb 23 2021 :  08:34:19  Show Profile  Reply
Many thanks. We tested in the v18 release and all is working there. We'll go for the upgrade soon.
Go to Top of Page

seanburke

USA
6 Posts
Posted - Feb 24 2021 :  15:52:43  Show Profile  Reply
Looks like we are going to stop dragging our feet and get on the latest release

For upgrading from V15.50 to the latest release, are there any special considerations? Can we simply buy, download, and install over the old release and all of our databases, settings, etc be automatically brought into the new release?
Go to Top of Page

xequte

7504 Posts
Posted - Mar 07 2021 :  00:55:57  Show Profile  Reply
Hi Sean

Yes, that should be all that is needed, other than the recommendations I made to reduce the size of the database before upgrading and do a backup export of all members.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: