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robwuk

United Kingdom
14 Posts

Posted - Oct 22 2017 :  07:12:06  Show Profile  Reply
just gone to create a new database, using the latest version, and using default setup, apart from setting it all to not retreive and only have a sending profile.

and now i cant add jpg to an email, says not supported

however it works on another database (same version, latest)

Any ideas?

Am i missing a setting?

ive edited my post from original question, as ive now found out the problem doesnt exist on the other databse, just this new one

Rob

xequte

7504 Posts

Posted - Oct 23 2017 :  23:08:26  Show Profile  Reply
Hi Rob

Can you give me the exact wording of the error message you see?

It sounds like you have not specified a sending method, letting it default just to MAPI (your default email software). If this is the case, then only plan text messages can be sent.

Please go into File > Options, Sending and ensure you have set a sending option such as SMTP or Outlook.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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robwuk

United Kingdom
14 Posts

Posted - Oct 24 2017 :  12:37:19  Show Profile  Reply
thankyou i will have a look, i have the sending on smtp. I will check my settingds with regards to plain and html messages

I will paste the error next time attach a jpg

Rob
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