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Xequte User Forums

MailList King

Amazon SES Bounce Rate

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Jukkis

6 Posts

Posted - Mar 24 2016 : 12:05:53

I have successfully set up Amazon SES for sending emails. Now they complain that bounce rate is high of 20%. I have setup the MailList King to automatically to remove the bounced emails. However it seems that SES does not return the bounced emails back to our inbox. SES returns Out-Of-Office messages fine.
Is there a way to see with Amazon SES what are the bounced email addresses?

Jukkis

6 Posts

Posted - Mar 24 2016 : 12:16:28

Found the following on the AWS web-site

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Email Feedback Forwarding Destination
When you receive notifications by email, Amazon SES rewrites the From: header and sends the notification to you. The address to which Amazon SES forwards the notification depends on how you sent the original message.

If you used the SMTP interface to send the message, then notifications go to the address specified in the MAIL FROM command, which overrides any Return-Path: header specified in the SMTP DATA.
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When we set the Amazon SES in the MailList King we can set the REPLY ADDRESS. Cannot see anywhere where we can set FROM address. Anyway I thought this would be the same. But it looks like they are not? See below.

https://forums.aws.amazon.com/thread.jspa?threadID=225952&tstart=100

xequte

7504 Posts

Posted - Mar 27 2016 : 19:04:37

Hi

MLK sets all reply addresses (main from, reply-to, etc) to the sender address that you specify in Options (File > Options, Sending Email, Settings). That is the address where SES should be sending your bounce reports.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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