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cisgjm
United Kingdom
5 Posts |
Posted - Dec 23 2015 : 04:44:23
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Hi,
I'm using MLK Business Edition V15.10R under Windows 10. I have a mailing list of 90,000 addresses and I sent a mail out to them recently but got a very low hit rate (about 2%) when sending using MLK's internal SMTP.
I've not sent to this list for about 18 months, so I assumed that many of the addresses on the list were dead addresses.
However, the final mailing attempt was configured to be sent using Outlook and most of these are getting through okay.
I'm using a static IP address and this checks as blacklisted for 7 out of 96 lists, but I'm not sure I can trust that test I used as it appears just to be a method of selling a removal from blacklist service.
Any ideas why MLK is not able to get the mail through?
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xequte
7504 Posts |
Posted - Dec 25 2015 : 17:07:18
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Hi
2% is too low even if you were on every block list that existed. Either your messages are timing out (you are sending with huge attachments/embedded images) and your timeout setting is too low, or, more likely, something on your system, network or ISP is actively blocking your messages (but not completely as in a port block).
For more detailed advice I would need to see the log file for the sending task:
1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your "Sending Logs" folder and click "OK"
3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me
At any rate, these days you a better to have MailList King use an external SMTP server or service (see http://www.xequte.com/forum/topic.asp?TOPIC_ID=3646) rather than a local SMTP server, such as the
one built into MLK.
Or in v11 you can send using Amazon's inexpensive SES service.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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cisgjm
United Kingdom
5 Posts |
Posted - Jan 05 2016 : 08:33:03
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Hi Nigel,
Thanks for the reply.
I'll persevere with another smaller mailout to my list before bothering you with any logs, but I'm not sure whether to use the internal SMTP or one on an external site.
You suggested using an external SMTP rather than MLK's internal server. Is that for speed reasons, or something else? I do have a website with an SMTP that I can use but I find the internal SMTP easier.
Gary Martin |
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cisgjm
United Kingdom
5 Posts |
Posted - Jan 06 2016 : 11:17:40
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After doing some test posts to a small mailing list group I've noticed that mails that are sent to *@gmail.com addresses are flagged as spam in the recipient's mail reader.
This is happening when I use MLK's internal SMTP or an SMTP on my own website to send to my mailing list.
What do I need to do to get Gmail (and I suspect other ISPs) to accept the mails? |
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xequte
7504 Posts |
Posted - Jan 06 2016 : 22:37:48
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Hi
I'm unaware of any general problems sending to Gmail, but if you send too quickly to many of their recipients that may cause you to be throttled. Try using the ISP limits settings to reduce your sending speed to small batches.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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cisgjm
United Kingdom
5 Posts |
Posted - Jan 13 2016 : 02:54:30
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Thanks,
Here's an extract from the web page that Google points to in my mailing list mails that it is flagging as spam:
We also recommend the following:
Sign messages with DKIM. We do not authenticate messages signed with keys using fewer than 1024 bits.
Publish an SPF record.
Publish a DMARC policy.
I'm by no means a mail specialist and GKIM, SPF and DMARC are all new to me. Are these things that I can address from settings within Maillist King?
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xequte
7504 Posts |
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Improve Sending Hit Rate
