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 Text Lightning Outlook Error		  New Topic  Reply to Topic
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Theos

USA
1 Posts
Posted - Dec 10 2014 :  11:04:03  Show Profile  Reply
Using Windows 8, MS Outlook 2013

When I attempt to edit a text, or add a new text, the programs stops and gives me the usual error,

"Microsoft Outlook has stopped working." and restarts, showing no resolve to the issue as to why it stops working.

I attempted to reinstall Text Lightning. This doesn't fix the issue.

If anyone can help me resolve this, I would greatly appreciate it, as I love this program and use it constantly.

Thanks.

xequte

7504 Posts
Posted - Dec 11 2014 :  19:26:50  Show Profile  Reply
Hi

This is due to a recent Windows Update. It is fixed in v3.20, which you can download from:

http://www.xequte.com/textlightning/download.html

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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LeonBrits

South Africa
3 Posts
Posted - Jan 07 2015 :  02:44:11  Show Profile  Reply
Hi. I updated to v3.21 but Outlook is still unresponsive when editing existing quick texts
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xequte

7504 Posts
Posted - Jan 08 2015 :  14:52:54  Show Profile  Reply
Hi Leon

Can you click the "Text Lightning" button on the main toolbar, and then select Help > About. Does it confirm you are using v3.21?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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LeonBrits

South Africa
3 Posts
Posted - Jan 08 2015 :  23:18:07  Show Profile  Reply
Yes
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xequte

7504 Posts
Posted - Jan 10 2015 :  13:14:13  Show Profile  Reply
Hi

What version of Outlook and Windows do you use?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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LeonBrits

South Africa
3 Posts
Posted - Jan 11 2015 :  23:48:31  Show Profile  Reply
Hi Nigel
Outlook 2010 and Windows 7 Ultimate (32bit) SP1
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xequte

7504 Posts
Posted - Jan 12 2015 :  18:30:23  Show Profile  Reply
Hi

I cannot reproduce that issue. There must be an incompatibility with something on your system.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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