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 MailList King
 Separating Bounces from Replies		  New Topic  Reply to Topic
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iammagi

USA
177 Posts
Posted - Oct 14 2014 :  01:02:45  Show Profile  Reply
How do I make it so that when an email bounces it goes to a different folder than someone replying to my email. Right now everything is going to a special folder for processing. Then I told the program to send unprocessable messages to another box (my inbox) but I was wondering if there's a better way?

xequte

7504 Posts
Posted - Oct 14 2014 :  20:28:59  Show Profile  Reply
Hi

Do you use Microsoft Outlook to receive your messages?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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iammagi

USA
177 Posts
Posted - Oct 15 2014 :  04:27:05  Show Profile  Reply
Yes.
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xequte

7504 Posts
Posted - Oct 19 2014 :  02:55:41  Show Profile  Reply
Hi

Then you can use Outlook rules to move all messages that match common undeliverable message subjects (e.g. Subject contains "Undeliverable" or "Could not be delivered", etc) into a specific folder.

In MLK you can then use Folder Processing Tasks (File > Options, Email Processing) to process the messages as undeliverable.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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iammagi

USA
177 Posts
Posted - Oct 19 2014 :  08:34:53  Show Profile  Reply
What if I used a different address in the reply-to section? I think I saw that option somewhere? When a member then replies to me won't it go to that email address, and when there's a bounce it will go to the sent-from address?
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xequte

7504 Posts
Posted - Oct 20 2014 :  02:07:38  Show Profile  Reply
Hi

Yes, you can specify a different reply address under File > Options, Sending.

So you will need to ensure that messages sent to that address are forwarded to an account that MailList King monitors.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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iammagi

USA
177 Posts
Posted - Oct 20 2014 :  02:38:31  Show Profile  Reply
Why would MLK need to monitor replies from members? I hope you understand what I'm trying to do. I want bounce and other failed messages to go to MLK for processing. I want replies to go to another email address.
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xequte

7504 Posts
Posted - Oct 22 2014 :  01:58:04  Show Profile  Reply
Hi

Bounces and replies will necessarily go to the same address, i.e. the reply address, so that is why you should use Outlook rules to differentiate between bounces and normal replies.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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