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MailList King

Variables not being filled

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ILH

Canada
120 Posts

Posted - Apr 25 2013 : 06:00:25

Nigel,

I'm running into a new problem lately. I have a birthday greeting set up for many of my subscribers. However, lately I've noticed when I check the outgoing messages, the variable field for the person's first name isn't being filled in - it just stays as the variable %FirstName%. If I send a test message using the EXACT same template, MLK properly inserts the recipients' first names.

I've tried deleting and reinsering the entire message for the birthday greeting.

So why isn't the first name being inserted when the message is being run automatically?

--
Ian Hubling
ian@hubling.com

xequte

7504 Posts

Posted - Apr 28 2013 : 13:50:57

Hi Ian

Are other fields in the same message being filled, or this is this the only field?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

ILH

Canada
120 Posts

Posted - Apr 29 2013 : 07:22:49

Nigel,

The birthday greeting form only has one variable; the person's first name.

--
Ian Hubling
ian@hubling.com