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DVD PixPlay

Burn disk error

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thomas Chu

59 Posts

Posted - Jun 13 2012 : 12:23:20

I try several times did one of my projects, burn the disk happening "Error":
"An error was encoutered processing a souce file. Access violation at address 0043C02D in module'Pixplay.exe' Read of address 8C729B5E"!

I can't find any wrong in project folder!
Please help!

xequte

7504 Posts

Posted - Jun 14 2012 : 03:33:48

Hi Thomas

Please e-mail me your log file.

On Windows 7 and Vista:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay\Logs\

On XP:

C:\Documents and Settings\ <YOUR WINDOWS LOGIN NAME> \Local Settings\Application Data\Xequte\DVD PixPlay\Logs\

Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com