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 Outposted error
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menko

Colombia
4 Posts

Posted - Dec 01 2011 :  17:54:43  Show Profile  Reply
Hi,

I just used outpoted in home and it runs very well but in other computer outside home outposted shows this error:

5.7.0 Must issue a STARTTLS

I don't know why because in other computer with the same isp and operating system (xp) the program works but in this particular computer the error appear.

How to fix that?

Thanks.

Pd: sorry for my bad english

hi

xequte

7504 Posts

Posted - Dec 03 2011 :  02:49:35  Show Profile  Reply
Hi

That means that your ISP requires SSL/TLS. Outposted does not support this at this time.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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menko

Colombia
4 Posts

Posted - Jan 07 2012 :  10:32:00  Show Profile  Reply
Well, in other pc gmail works so I don't think that this is the case. I mean, in this pc doesn't works. I don't know why, i tried everything...

hi
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xequte

7504 Posts

Posted - Jan 07 2012 :  13:49:23  Show Profile  Reply
Hi

I don't know why it should work on the other computer. The error, "Must issue a STARTTLS", indicates that an encrypted connection is required. OutPosted does not support this at this time.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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menko

Colombia
4 Posts

Posted - Jan 07 2012 :  23:10:18  Show Profile  Reply
Nigel, Im glad to say it: I fixed the Must issue a STARTTLS" problem!!!

This problem take several days but i'm very happy to reach a solution:

Ok, letīs start:

Problem definition: Outposted shows an "Must issue a STARTTLS" error, specially in gmail.

My configuration was correct, that configuration was:

smtp.gmail.com
port: 587
user: (mi email account)
pass: (my password).

After clicking the "check now!" button it shows an "Must issue a STARTTLS".

1. So, I tried everything, I mean, everything! but doesn't work.

2. But, I discover that outposted worked on another computer (in my home) and this computer have the same operating system (windows xp professional), so I think "oh maybe my isp it is blocking the 587".

3. I make several test with telnet, etc.

4. I call the isp and they arrive.

5. They check the modem settings and they don't found anything strange, I mean: port 587 was open.

6. So, it is not a port problem.

7. I decide to check the pc that hava outposted works correcly. So, I install a program called: envy. This program compare to pc's very deepply.

8. I found many diferrences despites the two pc's have the same operating system and the same service pack (3).

9. I realize that many of that differences are related to .net framework, and, in general, some configurations (.net components, authenticode, active scripting, active x, etc).

10. Then I wrote the "winver" command at terminal and it shows two different compilations off the same operating system.

11. In any case I found an specific compilation in whitch outposted doesn't works:

" WINDOWS XP PROFESSIONAL WITH SERVICE PACK 3, VERSION .5.1 BUILD 2600 XPSP.080413-2111 SP3, YEAR 2007"

So, I just check in other pc's with the same Build and Outposted don't works (again the starttls problem).

12. I search the same build that the good pc have, this build is:

"WINDOWS XP PROFESSIONAL WITH SERVICE PACK 3, VERSION 5.1 BUILD 2600 XPSP-SPP-qfe.09804-1456"

13. I install this build on the computer with the problem and the "Must issue a STARTTLS" disappeared!!

conclusion: I think that the "Must issue a STARTTLS" (in some cases) is due to an wrong .net configuration, in some cases .net its not installed properly and in other the .net configuration its wrong. But, the best thing to do its found a good compilation and install. I do it because this program is very useful to me, and I wont search other because outposted have that I need.

Sorry for my bad english, greetings from Colombia.

hi
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xequte

7504 Posts

Posted - Jan 08 2012 :  02:23:56  Show Profile  Reply
Hi

Thanks for the detail. I'm glad to hear you resolved the problem and hopefully your information will help others.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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menko

Colombia
4 Posts

Posted - Jan 13 2012 :  23:49:48  Show Profile  Reply
Actualization:

Solution above doesnt work :(

...........

Ok, Im gonna tell the correct solucion:


- I thought that I have an solution but I din't mentioned that this solutions works on a virtual machine operating system.


- But then Im make a clean install and it doesnt work.

- So the question is: why outposted works in the virtual machine and doesnt works on a pc (a normal one)?

- I believe that if you have 2 pc with the same Os and no changes it all and outposted runs only on one of these it is because definitely the problem its a port-connection problem. Why? well the virtual machine make an bridge connection (to provide internet in the virtual operating system) and in the other hand an computer installed normally don't have a bridge connection because its connection runs directly (the normal way).

- To this day. I don't know why outposted runs on that bridge connection but not ar normal. So I start to foccus on this particular issue and searching about connections, etc.

- Again, I'm tried EVERYTHING! unsuccessfully. I spend many hours of my time. I tell to myself: dude you have to solve this!. I read for hours and hours all the possible forums at the internet (xD).

- So many have similar problems (with other aplications), with the same starttls error, so I read all their doubts too.

- Apparently there is something more (I really don't know why) that make a wall and block the communication between outposted and the smtp gmail server.

- So.. question is: How outposted will fight agains that invisible wall? I mean it is a TLS problem but if outposted works on a couple of pc's this is very relative.

- I found an solution: Use STUNNEL.

- STUNNEL breaks the TLS wall because this program use something called: Open TLs. Basically use an algorithm that make an CONNECTION BRIDGE (remember how this works on a virtual machine, because have connection bridge?) between outposted and the Smtp gmail server.

- This solution works on any computer with Xp but I think that its probably works on vista and windows seven as well.

Instructions:

1. Install STUNELL (I have 4.52 version)

2. Into C:\program files\stunnel change the stunnel.conf file (I use notepad ++) open this file detele everything and replace with this:

cert = stunnel.pem
socket = l:TCP_NODELAY=1
socket = r:TCP_NODELAY=1
client = yes

[pop3s]
accept = 127.0.0.1:110
connect = pop.gmail.com:995

[imaps]
accept = 127.0.0.1:143
connect = imap.gmail.com:993

[ssmtp]
accept = 127.0.0.1:587
connect = smtp.gmail.com:465

3. Open outposted and in the configuration you need to write this:

Smtp server: 127.0.0.1

port: 25


user name: (your gmail email)

pass: (your gmail password)

and thats it! outposted WORKS!!!!!!!


pd: I believe that this solutions works in for any TLS email in general (not only gmail).

pd2: Nigel: Im wondering why xequte doesnt release the outposted code (I understand that maybe you have good reasons to that).


Greetings from Colombia!!!

:)





hi
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xequte

7504 Posts

Posted - Jan 14 2012 :  21:58:42  Show Profile  Reply
Thanks for the update.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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