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DVD PixPlay

Error - error encountered while burning

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addemum

United Kingdom
1 Posts

Posted - May 22 2011 : 19:27:21

I'm using Version 6 of DVD PixPlay to transer a .mpg video file to DVD. Everything seems to work well until I get to the very end (Stage 4), when I get error message: "Error encountered while burning DVD. Try another type/brand of DVD" or something like that. I've tried it twice with the same brand but different DVD, ie Verbatim 4.7 Gb 16x speed but the same thing happened. I then tried a different brant - Tesco DVD and still got the same message. Someone help, please! My project has to be ready before Friday.

Tks

HJS

xequte

7504 Posts

Posted - May 23 2011 : 02:26:30

Hi

Please e-mail me your log file:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Note: On Windows 7 and Vista it is located at:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay

Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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