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squeezyjohn
United Kingdom
4 Posts |
Posted - Jun 28 2010 : 03:53:38
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Hello,
I've used MLK for ages and have quite a smooth setup for web forms sent via our site. In the last couple of months however, all the record dates for subscriptions has been 30/12/1899 which is bizarre and makes keeping track of subscriptions very hard.
Nothing has changed that I know of at our email provider. Do you have any ideas why this has happened and how to fix it?
Thank you
John Spiers |
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xequte
7504 Posts |
Posted - Jun 28 2010 : 12:23:54
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Hi John
That is a null date. Is MLK retrieving from a POP server or integrating with your email software. What version are you using?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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squeezyjohn
United Kingdom
4 Posts |
Posted - Jun 28 2010 : 16:30:01
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I am using POP to recieve the emails and the header shows the correct date like this:
Return-path: <server@serifwebresources.com>
Envelope-to: mailinglist@spiersandboden.com
Delivery-date: Tue, 29 Jun 2010 00:20:27 +0100
Received: from smtp.serifwebresources.com ([174.129.238.185])
by stirling.just4dns.com with esmtp (Exim 4.69)
(envelope-from <server@serifwebresources.com>)
id 1OTNcg-0003bl-TK
for mailinglist@spiersandboden.com; Tue, 29 Jun 2010 00:20:19 +0100
Received: from www.serifwebresources.com ([10.249.75.63]) by serifwebresources.com with MailEnable ESMTP; Tue, 29 Jun 2010 00:20:26 +0100
MIME-Version: 1.0
X-Mailer: htmlMimeMail5 <http://www.phpguru.org/>
Subject: Serif Web Resources Form Submission
From: server@serifwebresources.com
Content-Type: multipart/alternative;
boundary="=_a91572c49f9f627303578bf576de1e20"
Message-ID: <l4qzhh.mxiay3@www.serifwebresources.com>
To: mailinglist@spiersandboden.com
X-AriotekLimited-MailScanner-Information: Please contact the ISP for more information
X-AriotekLimited-MailScanner-ID: 1OTNcg-0003bl-TK
X-AriotekLimited-MailScanner: Found to be clean
X-AriotekLimited-MailScanner-SpamCheck: not spam, SpamAssassin (not cached,
score=0.002, required 5, autolearn=not spam, BAYES_50 0.00,
HTML_MESSAGE 0.00, MISSING_DATE 0.00, SPF_PASS -0.00)
X-AriotekLimited-MailScanner-From: server@serifwebresources.com
X-Spam-Status: No
I am on MailList King v8.62R on windows Vista.
Thanks
John Spiers
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xequte
7504 Posts |
Posted - Jun 29 2010 : 01:23:08
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Hi John
Firstly please try repairing the database:
1. Run MLK
2. Select File > Optimize Database
3. UNCHECK all options
4. Check the option to repair the database
5. Click OK
If it still occurs please generate a debug log for me. I'll send you the details.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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squeezyjohn
United Kingdom
4 Posts |
Posted - Jun 29 2010 : 04:24:29
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Thanks for that Nigel. I did as you said, but the debuglog.txt is not produced in the location you suggest and on searching the C drive is not there either. I still get the problem.
All the hidden folder options are unchecked.
Thank you. |
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xequte
7504 Posts |
Posted - Jun 29 2010 : 13:48:52
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Sorry I should have mentioned that on Windows 7 and Vista it is located at:
C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\MailList King\debuglog.txt
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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squeezyjohn
United Kingdom
4 Posts |
Posted - Jun 30 2010 : 00:29:28
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| Thanks for that Nigel, I have sent you the log. |
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Record dates in 1899?
