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 Error Connecting to Outlook		  New Topic  Reply to Topic
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cutnhors

Australia
9 Posts
Posted - Apr 15 2010 :  18:19:38  Show Profile  Reply
When ML checks new with Outlook i am getting this error message and saying yes to this and subsequent messages does not resolve it

"An error was encountered connecting to Outlook (Invalid class string, ProgID: "Outlook.Application")"


Anyone else experience this, I am using Windows 7
Cheers
Mark

xequte

7504 Posts
Posted - Apr 15 2010 :  20:03:48  Show Profile  Reply
Hi Mark

This means that Outlook's classes are not registered correctly with Windows.

Please run our Class Check Utility and let me know what results you get:

http://www.xequte.com/download/fixclass.zip

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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cutnhors

Australia
9 Posts
Posted - Apr 15 2010 :  20:24:25  Show Profile  Reply
Tried that but seems to not like that either:

"Failed to create key Outlook.Application"
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xequte

7504 Posts
Posted - Apr 15 2010 :  22:33:17  Show Profile  Reply
Hi

Yes, we have seen this issue with Outlook 2003 before where it fails to create the base class Outlook.Application.

Unfortunately the Fix Utility does not have sufficient rights to modify the registry.

Try copying it to your desktop, then right-click it and select "Run as Administrator"


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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cutnhors

Australia
9 Posts
Posted - Apr 15 2010 :  22:47:29  Show Profile  Reply
Thanks Nigel
That did it
Cheers
Mark
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