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 Custom fields don't update in SMS		  New Topic  Reply to Topic
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Pjonz2008

New Zealand
29 Posts
Posted - Feb 01 2010 :  10:53:45  Show Profile  Reply
I have been trying to formulate some std SMS messages to save as templates however custom fields place holders do not update with the data when sending the SMS.

Standard MLK fields work fine.

Can you look into this please?

xequte

7504 Posts
Posted - Feb 02 2010 :  00:27:03  Show Profile  Reply
Hi Peter

Can you give me the steps to reproduce this and I'll look into it tomorrow.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Pjonz2008

New Zealand
29 Posts
Posted - Feb 03 2010 :  03:46:52  Show Profile  Reply
Nigel,

I tested the field issue and found the custom fields dont populate when I right click on a client or selection however by clicking the New SMS button on the toolbar the fields populate perfectly.

Seems to be a right click issue only.

Cheers Peter
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xequte

7504 Posts
Posted - Feb 04 2010 :  14:34:26  Show Profile  Reply
Thanks Peter

Resolved in v9.03.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Pjonz2008

New Zealand
29 Posts
Posted - Feb 06 2010 :  11:58:48  Show Profile  Reply
Nigel,

V9.03 SMS custom fields update correctly now when I right click and create new SMS to ONE member however when I select more than one member of a list using the Ctrl key MLK still DOESN'T populate the custom fields.

Hope you can correct this soon?

Peter
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xequte

7504 Posts
Posted - Feb 07 2010 :  13:42:40  Show Profile  Reply
Hi Peter

For legacy reasons the mobile phone field is not indexed, which means the performance is poor for looking up contacts by mobile phone number. This is due to be addressed in the next database update.

In the meantime you should use the checkbox column to build custom recipient lists for sending:

http://www.xequte.com/forum/topic.asp?TOPIC_ID=4700

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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