Xequte User Forums - filter for undelivered last mailing not working

Xequte User Forums

Profile Active Topics Forum FAQ

Forum membership is Free! Click Join to sign-up
Username:	Password:
Save Password
Forgot your Password?

Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement. Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum

All Forums

Xequte User Forums

MailList King

filter for undelivered last mailing not working

New Topic

Reply to Topic

Printer Friendly

Author

Topic

scribe2001

USA
5 Posts

Posted - Nov 29 2009 : 11:49:42

I am suddenly not getting and messages to my email address associated with mlking telling me addresses not delivered.

This is impossible--there are always bad addresses.

Also, the filter for undeliverable addresses during last mailing is now EMPTY--also unheard of.

What is going on?

any help out there?

xequte

7504 Posts

Posted - Nov 30 2009 : 07:39:18

Hi

Please email me the log file for the sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

Topic

New Topic

Reply to Topic

Printer Friendly