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DVD PixPlay

can't register software

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slippy

United Kingdom
1 Posts

Posted - Sep 03 2009 : 22:40:11

My hard drive had to be wiped and reconfigured and I lost the downloaded PixPlay program I'd used for the last year.

I've now installed the software for PixPlay v5.03 but can't register it.

As soon as I paste the serial number into the registration box, I get the message 'Invalid serial number. The serial number you entered appears to be for v4*, however you are using v5*'

Can anyone advise me how I can get past this point please?

xequte

7504 Posts

Posted - Sep 04 2009 : 14:44:20

Hi

You will need a v5 key if you received a v4 key when you purchased. Please complete the following form:

www.xequte.com/support/keyrequest.html

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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