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CommunionMarketing
Canada
20 Posts |
Posted - Jul 08 2009 : 14:48:13
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Whats the différence between and the behavioural implications of : o Removed members o Unsubscribe members o Deleted addresses o Blocked addresses
Rayz |
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xequte
7504 Posts |
Posted - Jul 08 2009 : 16:49:36
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o Unsubscribe members
Addresses that have been removed by users sending an UNSUBSCRIBE email or your selecting List > Add/Remove addresses and choosing unsubscribe. You can block them from being re-subscribed by selecting the unsubscribe option under View > Options, Blocking
o Deleted addresses
Addresses that the Admin has removed by selecting and clicking "Delete"
o Removed members (due to undeliverable)
Addresses that have been automatically removed because too many of your messages have bounced back as undeliverable. You can configure this under View > Options, Undeliverable
o Blocked addresses
Any addresses you have explicitly specified that cannot join your mailing list (under View > Options, Blocking)
Nigel Xequte Software www.xequte.com nigel@xequte.com
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riccardo.giovanetti
Italy
4 Posts |
Posted - Jul 10 2009 : 00:53:27
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With reference to the "Unsubscribe members" explaination I can't find any "unsubscribe" option under the List>Add/Remove addresses but only the following: 1) Add to mailing list; 2) Remove from mailing list; 3) Process as undeliverable recipient. MLK version in use is 8.55r. Did I look in the wrong place? Thanks. |
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CommunionMarketing
Canada
20 Posts |
Posted - Jul 11 2009 : 13:28:24
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Thnnks for the prompt reply,
1- Does an email remain in the database in all case or is it actually erase from the database
2- Can in all 4 cases, the status of the subscriber be modified to any one of the other statuses
3- Is there any case where the email is actually deleted from database?
Thanks.
Rayz |
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xequte
7504 Posts |
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xequte
7504 Posts |
Posted - Jul 13 2009 : 03:02:16
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Hi Rayz
> Does an email remain in the database
All unsubscribed/deleted members are removed from the "member" table of the database and inserted into the "removed" table.
> Can in all 4 cases, the status of the subscriber be modified to any one of the other statuses
Firstly, there are only three statuses (unsubscribed/undeliverable/deleted) as a "blocked" member cannot be added to the mailing list.
The status cannot be changed, can you tell me why you would want to.
> Is there any case where the email is actually deleted from database?
Yes, if you delete it from the "member" table (main screen) and then you delete it from the "removed" table (View > History and Errors, Removals tab).
Nigel Xequte Software www.xequte.com nigel@xequte.com
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