User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Whats the différence between and the behavioural
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

CommunionMarketing

Canada
20 Posts

Posted - Jul 08 2009 :  14:48:13  Show Profile  Reply
Whats the différence between and the behavioural implications of :
o Removed members
o Unsubscribe members
o Deleted addresses
o Blocked addresses


Rayz

xequte

7504 Posts

Posted - Jul 08 2009 :  16:49:36  Show Profile  Reply
o Unsubscribe members

Addresses that have been removed by users sending an UNSUBSCRIBE email or your selecting List > Add/Remove addresses and choosing unsubscribe. You can block them from being re-subscribed by selecting the unsubscribe option under View > Options, Blocking


o Deleted addresses

Addresses that the Admin has removed by selecting and clicking "Delete"


o Removed members (due to undeliverable)

Addresses that have been automatically removed because too many of your messages have bounced back as undeliverable. You can configure this under View > Options, Undeliverable


o Blocked addresses

Any addresses you have explicitly specified that cannot join your mailing list (under View > Options, Blocking)


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

riccardo.giovanetti

Italy
4 Posts

Posted - Jul 10 2009 :  00:53:27  Show Profile  Reply
With reference to the "Unsubscribe members" explaination I can't find any "unsubscribe" option under the List>Add/Remove addresses but only the following: 1) Add to mailing list; 2) Remove from mailing list; 3) Process as undeliverable recipient. MLK version in use is 8.55r. Did I look in the wrong place? Thanks.
Go to Top of Page

CommunionMarketing

Canada
20 Posts

Posted - Jul 11 2009 :  13:28:24  Show Profile  Reply
Thnnks for the prompt reply,

1- Does an email remain in the database in all case or is it actually erase from the database

2- Can in all 4 cases, the status of the subscriber be modified to any one of the other statuses

3- Is there any case where the email is actually deleted from database?

Thanks.

Rayz
Go to Top of Page

xequte

7504 Posts

Posted - Jul 13 2009 :  02:57:45  Show Profile  Reply
Hi Riccardo

"Remove from mailing list" is the "Unsubscribe" option.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

xequte

7504 Posts

Posted - Jul 13 2009 :  03:02:16  Show Profile  Reply
Hi Rayz

> Does an email remain in the database

All unsubscribed/deleted members are removed from the "member" table of the database and inserted into the "removed" table.

> Can in all 4 cases, the status of the subscriber be modified to any one of the other statuses

Firstly, there are only three statuses (unsubscribed/undeliverable/deleted) as a "blocked" member cannot be added to the mailing list.

The status cannot be changed, can you tell me why you would want to.


> Is there any case where the email is actually deleted from database?

Yes, if you delete it from the "member" table (main screen) and then you delete it from the "removed" table (View > History and Errors, Removals tab).



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: