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 MailList King
 Messages Stuck in outlook Outbox		  New Topic  Reply to Topic
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smallvillehero

United Kingdom
5 Posts
Posted - Jun 21 2009 :  16:21:00  Show Profile  Reply
I just loaded Mailist king today.
after a failed attempt I reinstalled outlook and have an email list of 87000.
Mailist king has separated the emails in 1782 mails with 49 recipients.
It loaded them fine and now they are stuck in the outbox.
I am working at home using a hotmail account and the mails are not being sent.

The hotmail account is configured fine and there are no errors but not sending.

Can anyone say why please?

Regards

Tom

xequte

7504 Posts
Posted - Jun 22 2009 :  00:53:41  Show Profile  Reply
Hi Tom

If Outlook fails to send it should display a "Warning" icon in the status bar. Click Send/Receive then click the warning icon to see what the error message is. Let me know how it goes.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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smallvillehero

United Kingdom
5 Posts
Posted - Jun 22 2009 :  04:54:58  Show Profile  Reply
no no warning the messages are stuck and it it is stuck on sending.
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xequte

7504 Posts
Posted - Jun 23 2009 :  01:28:23  Show Profile  Reply
Hmmm, that's weird. I assume you have tried restarting Windows?

Do the messages in the Outbox appear with "Sending" icons or "open" icons (you can send me a screen shot).

If you click on the status bar during a send/receive and choose the "Details" option does it give any indication of failure?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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smallvillehero

United Kingdom
5 Posts
Posted - Jun 23 2009 :  02:15:19  Show Profile  Reply
Hi,

I have sent screenshots and am using hotmail.
Is there a support telephone number?

Regards

Tom
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xequte

7504 Posts
Posted - Jun 23 2009 :  02:56:43  Show Profile  Reply
Hi Tom

On the "Errors" tab of the Send/Receive Processing dialog, what comes up?

Also, I'm pretty sure that Hotmail would not let you send that volume of messages so I wouldn't be surprised if they are cutting you off.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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