|
|
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
|
|
Author |
Topic  |
|
jpkelly

USA
63 Posts |
Posted - Apr 23 2009 : 07:01:40
|
MLK: 8.50R, WXP/SP3
Nigel, thought I'd mention it here...I updated to the latest version a couple of days ago and just noticed this morning a subscribe request from yesterday from my Web form was sitting there, unprocessed. I double-checked the format of the request against previous requests and verified nothing in the form had changed.
When I checked the Options, Web Forms, Web Form Message Format dialog the 'separator character' had changed to a semi-colon (I had a space) and the Action had changed back to Action (I had "subscribe = Subscribe").
Once I changed them back it worked fine. I'm thinking the only change I've made was the update to the latest version.
Jim |
|
xequte
    
7504 Posts |
Posted - Apr 23 2009 : 14:16:16
|
Hi Jim
In v8.50 we've changed the way you specify your web form fields. Now you only specify the separation character once, and then the names of all your fields (whereas previously you specified each field followed by the separation character).
e.g. Name = Mark Hamon
FIELD NAME is "Name" SEPARATION CHARACTER is "=" VALUE is "Mark Hamon"
When installing the update it should automatically update your settings. If not, go into View > Options, Web Forms, Specify Web Form fields and check that there is no separation character after your field names.
If you still have problems please send us a screen shot of your web form settings and an example web form.
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
 |
|
cutnhors
Australia
9 Posts |
Posted - May 10 2009 : 13:34:56
|
Hi Nigel I am having the same issue
here is my form, it is no longer being processed
Email Address : joebenjamin13@yahoo.com First Name : Joseph Last Name : Benjamin Company : Address : 1672 east wildhorse place Suburb : chandler State : Az Postcode : 85286 Country : Telephone : Fax : Product of Interest : Semiconductors Specific Enquiry : I was wondering if you had any of the new cree xpg-led\'s for sale on stars. Cheers Mark
|
 |
|
xequte
    
7504 Posts |
Posted - May 10 2009 : 14:01:50
|
Hi Mark
You have a space before your colon. Go into View > Options, Web Forms, Specify Web Form fields and make sure the separator is specified as:
" :" (i.e. a space before the colon, NO QUOTES)
Otherwise v8.51 will handle this automatically.
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
 |
|
cutnhors
Australia
9 Posts |
Posted - May 10 2009 : 15:02:57
|
Hi Nigel Thanks that worked, I actually have 3 spaces and put those before the seperator and still did not work but your suggestion did the trick
Cheers Mark
|
 |
|
|
Topic  |
|
|
|
| |