|
| |
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
|
|
| Author |
 Topic  |
|
|
Louis Turner
United Kingdom
38 Posts |
Posted - Apr 20 2009 : 06:58:02
|
Have been having problems mailing out through a new version of Norton 360. Symantec/Norton are reinstalling the package, but are there any obvious problems that you know about?
Emails appear to be leaving Outlook only not to appear at the other end. Probably a problem with their Firewall set up? |
|
|
xequte
7504 Posts |
Posted - Apr 20 2009 : 20:40:00
|
Hi Louis
Are all emails sent from Outlook disappearing or just the ones created by MLK?
Is the installation of the new version of Norton 360 the only thing that has changed on your system since it worked?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
 |
|
|
Louis Turner
United Kingdom
38 Posts |
Posted - Apr 21 2009 : 08:21:31
|
Nigel,
The only thing that has changed is the move to Norton 360. It's as though it has grabbed a lot of extra memory, squeezing MLK in the process. Small MLK mailings go out OK
Before upgrading to Norton 360, I would push through 500 shots through Outlook at a time, without any problems.
With 360, even with the scanning of outward emails turned off, I've been getting emails rejected in two ways:
(1) I get a lot of messages from (I assume) Outlook saying "Your message could not be delivered .......... 451 Too Many Messages" - and when this happens it looks as though the messages which get out of Outlook don't actually turn up anywhere.
(2) once I send too many messages to Outlook at one time (last night I was getting into trouble with 20-30 in the Outbox), Norton becomes very intrusive - even getting Norton technicians to try to help (they reinstalled 360, but I got left with the same problems).
I'm now going to try putting a 2000+ mailing out, sending them out at 10 seconds intervals, with email screening firmly turned off.
Will report back - and will keep better recrods of Norton's responses.
Cheers
Louis
|
|
|
|
xequte
7504 Posts |
Posted - Apr 21 2009 : 21:23:58
|
Hi Louis
"451 Too Many Messages" could either be from your ISP for exceeding their sending limit, or - less likely - a destination server if they get too many connections from you in a short period.
Have you checked with your ISP whether they have a sending limit?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
|
|
| |
Topic |
|
|
|
| |
Search
Norton 360 - any obvious problems
