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 MailList King
 Problem with sending mail
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ErikIV

18 Posts

Posted - Apr 15 2009 :  12:04:47  Show Profile  Reply
Hi,
the last time that i've tried to send a mail to all my users ( about 15.000 )
MLK seems to work and sending all mails with no problem, but
the mail was never delivered at all !

xequte

7504 Posts

Posted - Apr 15 2009 :  16:04:59  Show Profile  Reply
Hi Erik

At the end of sending a summary message should have been displayed warning of sending errors.

Please email me the log file for the sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ErikIV

18 Posts

Posted - Apr 16 2009 :  15:46:45  Show Profile  Reply
i've tried also to send an email with outlook,
it send the email but the email doesn't arrive to the destination!
seems to work but it doesn't work.
I have no virus!
No mail can go out of my PC !

Can my provider block and cancel my email?!?!
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ErikIV

18 Posts

Posted - Apr 16 2009 :  16:11:55  Show Profile  Reply
i correct... outlook work, it seems to be a problem with the
"format" of the email, i've made the html mail with dreamweaver,
3 weeks ago the same mail was delivered with no problem, now i have this problem!

can be my isp that block something?
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xequte

7504 Posts

Posted - Apr 17 2009 :  01:21:08  Show Profile  Reply
Can you give me more detail. Are you saying the message does not arrive, or does it appear in the user's spam folder, or do you get some error?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ErikIV

18 Posts

Posted - Apr 17 2009 :  13:30:15  Show Profile  Reply
The message does not arrive at all !
I've tried to send a message to some of my account (that i'm sure that work) :

- The message with the content created in dreamweaver doesn't arrive
(three weeks ago the same mail was sent succesfull to all my database)
I've never had problem in this way...

- The same mail created with dreamwever and sent with "plain text" format (which lose all the images and links) doesn't arrive

- The message with some short text typed random (ex. subject: pppp text: ppp) arrive with no problem

- The message with some text with some links copied and pasted arrive with no problem

I'm going to get crazy, i don't understand what doesn't work !!!
Please help me, i need to send this email, it's for an event tha i organize twice a year... i use MLK only for these events...
If it's my ISP then i'm going to be very Hungry with they, because
i pay for "full no limit profile" the best solution that they have !
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xequte

7504 Posts

Posted - Apr 17 2009 :  14:25:47  Show Profile  Reply
Please email me the log file for one of the failed sending tasks:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ErikIV

18 Posts

Posted - Apr 17 2009 :  15:06:20  Show Profile  Reply
the same thing succed with Outlook !
I've installed a mail server trial version

this is what happen to server:

18/04/2009 00:07:35 mail.libero.it 220 cp-out12.libero.it ESMTP Service ready
18/04/2009 00:07:35 mail.libero.it EHLO [192.168.1.2]
18/04/2009 00:07:35 mail.libero.it 250-cp-out12.libero.it
18/04/2009 00:07:35 mail.libero.it 250-DSN
18/04/2009 00:07:35 mail.libero.it 250-8BITMIME
18/04/2009 00:07:35 mail.libero.it 250-PIPELINING
18/04/2009 00:07:35 mail.libero.it 250-HELP
18/04/2009 00:07:35 mail.libero.it 250-AUTH DIGEST-MD5 PLAIN
18/04/2009 00:07:35 mail.libero.it 250-DELIVERBY 300
18/04/2009 00:07:35 mail.libero.it 250 SIZE 30000000
18/04/2009 00:07:35 mail.libero.it MAIL FROM:<info@depechemodeparty.com>
18/04/2009 00:07:35 mail.libero.it 250 MAIL FROM:<info@depechemodeparty.com> OK
18/04/2009 00:07:35 mail.libero.it RCPT TO:<info@vetpoint.it>
18/04/2009 00:07:35 mail.libero.it 250 RCPT TO:<info@vetpoint.it> OK
18/04/2009 00:07:35 mail.libero.it DATA
18/04/2009 00:07:35 mail.libero.it 354 Start mail input; end with <CRLF>.<CRLF>
18/04/2009 00:07:35 mail.libero.it (message data not shown)
18/04/2009 00:07:35 mail.libero.it 250 <49C8ED4E02396730> Mail accepted
18/04/2009 00:07:35 mail.libero.it QUIT
18/04/2009 00:07:35 mail.libero.it 221 cp-out12.libero.it QUIT
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xequte

7504 Posts

Posted - Apr 19 2009 :  04:12:24  Show Profile  Reply
Please send us the complete log from MLK.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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