|
| |
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
|
|
| Author |
 Topic  |
|
|
Sharon
Canada
8 Posts |
Posted - Aug 12 2009 : 12:12:42
|
In MLK version 6.03 I am able to import names such as "Mr. John Doe, CA" from an Excel file into the LastName field so it displays that way in the sent message across from the TO: field. I tried using FULLNAME but that gave me "CA Mr. John Doe". I'm testing MLK 7.30 and find that the name is always appearing as "CA John Doe" whether I use FULLNAME or LASTNAME. I suspect that the "," is causing the problem. Is there anything I can do about it? We want the addressee name to be complete and formal "Mr. John Doe, CA" .
Sharon |
|
|
xequte
7504 Posts |
Posted - Aug 12 2009 : 16:29:08
|
Hi Sharon
Does CA mean "Chartered Accountant"?
Is this an official naming convention? I have not seen it used elsewhere. Do you have any documentation outlining such usage.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
 |
|
|
Sharon
Canada
8 Posts |
Posted - Aug 13 2009 : 05:36:38
|
Hi Nigel,
Yes, that's what it means. It's the same as addressing someone as Mr. John Doe, Phd. It's just that it used to work if I imported the whole name as LastName and now it doesn't.
Sharon |
|
|
|
ILH
Canada
120 Posts |
|
|
xequte
7504 Posts |
Posted - Aug 14 2009 : 01:31:40
|
Thanks Ian,
I'll look at supporting these format names for a coming update.
Sharon, you might want to put these names into a custom field, such as "FormatName" so they import without modification.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
|
|
|
Sharon
Canada
8 Posts |
Posted - Aug 14 2009 : 05:58:01
|
Hi Nigel,
When I do that, the delivered message has To: jdoe@mycompany.ca instead of To: Mr. John Doe, CA which is what I really want (and am used to having in version 6.03). I am unable to select the custom name field to the addressee as it seems to puck up either full name or last name automatically. Am I stuck with this if I update. I really love your software otherwise and recommend it to anyone who asks.
Sharon
Sharon |
|
|
|
xequte
7504 Posts |
Posted - Aug 18 2009 : 19:29:06
|
Hi Sharon
For v7.32 we've made MLK much more conservative about reformatting full names if we are confident of the source (such as importing, as opposed to extracting from emails).
I've emailed you a download link.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
|
|
|
Sharon
Canada
8 Posts |
Posted - Aug 19 2009 : 05:48:36
|
Thank you so much Nigel. It now works when I use the Full Name field. You're the best. I've never had such great support from a company.
Sharon |
|
|
| |
Topic |
|
|
|
| |
Search
Full name and commas
