User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
Forum membership is Free!  Click Join to sign-up
Username:
 Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Autoresponses		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Andrew Dearing

France
15 Posts
Posted - Apr 24 2009 :  05:25:05  Show Profile  Reply
Hi,

I know how to set up MLK to send standard replies in response to emails received from addresses found in a MLK group. I'm trying to get my head around a slighly more complex problem:

- If the email address is found in a group, then they get the auto reply

- If the address is not in that group, then they get a different auto reply *and* the message gets forwarded to an internal account for manual attention

I know how to achieve everything except the auto-forwarding. Is this possible - or is it possible with Cruise Control (does Cruise Control integrate with MLK mailing lists?)

xequte

7504 Posts
Posted - Apr 24 2009 :  22:11:12  Show Profile  Reply
Hi Andrew

If you are using Outlook with MLK then you can use "daisy chain" your actions, i.e. use a Folder processing tasks to subscribe addresses in Outlook Folder A then move the messages to Folder B. Use a different processing task to forward addresses found in Folder B and then move them to Folder C.

Can you tell me what method you are currently using to send a different auto-reply if the member already exists in the group.





Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: