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xequte

7504 Posts
Posted - Oct 29 2009 :  00:19:49  Show Profile  Reply
Hi Yvonne

Hmmm, that is very strange. When you click Ctrl+ALt+L in the message editor what character set is reported?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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yvonner

Malaysia
49 Posts
Posted - Oct 29 2009 :  23:05:30  Show Profile  Reply
Hi,

It says "Override the default character set with: windows-1252".

Thanks,

Yvonne
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xequte

7504 Posts
Posted - Oct 30 2009 :  02:36:30  Show Profile  Reply
Hi Yvonne

OK, if you set encoding to Western European (Windows) does it stick?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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yvonner

Malaysia
49 Posts
Posted - Nov 01 2009 :  03:54:26  Show Profile  Reply
Hi,

Yes, it sticks. Is this OK - the right encoding to get rid of the funny characters?

Thanks,

Yvonne
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xequte

7504 Posts
Posted - Nov 01 2009 :  14:23:43  Show Profile  Reply
Hi

Yes, Automatic would use your HTML encoding anyway, which is "Western European (Windows)" which is what is used for English.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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stoutFound

19 Posts
Posted - Dec 12 2009 :  12:55:09  Show Profile  Reply
I have this exact problem. Where exactly do I find this "Western European (Windows)" setting so I can modify my settings? I have version 6.28r. Will someone give me step by step where I can find this setting?

Thank you.
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xequte

7504 Posts
Posted - Dec 14 2009 :  12:52:02  Show Profile  Reply
Hi

1. On the message sending toolbar click the "Edit" button (in v6 this looks like a pencil and pad).
2. Click "Encoding"
3. Select "Western European (Windows)"


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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