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glenharvy

8 Posts

Posted - Feb 28 2009 :  19:08:20  Show Profile  Reply
Hi,

I am trying to send the following newsletter but it keeps failing Spamassasin. How do I avaoid this?

Here's the raw message (I deleted the image code).....



Return-Path: <design@voice2net.com.au>
Received: from bmx.dsl.net.au [202.93.109.79] by sm05.internetmailserver.net with SMTP;
Thu, 28 Feb 2008 17:48:21 -0800
Received: from Design-PC (203-196-32-226.static-dsl.qld.aussiewholesale.net [203.196.32.226])
by bmx.dsl.net.au (Postfix) with ESMTP id B4BCA3B0405
for <glen@aquarius.com.au>; Fri, 29 Feb 2008 12:49:10 +1100 (EST)
From: design@voice2net.com.au
Subject: SPAM-MED: DRAFT March newsletter - spam test
To: glen@aquarius.com.au
Content-Type: multipart/related; type="multipart/alternative"; boundary="_Boundary_2relrfksadvnqmlkyk5prcsiwy"
MIME-Version: 1.0
Sender: design@voice2net.com.au
Date: Fri, 29 Feb 2008 11:49:17 +1000
Message-Id: <20080229014910.B4BCA3B0405@bmx.dsl.net.au>
X-SmarterMail-Spam: SPF_None, SpamAssassin 20 [raw: 6.4]

This is a multi-part message in MIME format

--_Boundary_2relrfksadvnqmlkyk5prcsiwy
Content-Type: multipart/alternative;
boundary="_Boundary_2altmlksmuasadvnqk5prcsiwy"

--_Boundary_2altmlksmuasadvnqk5prcsiwy
Content-Type: text/plain
Content-Transfer-Encoding: 7bit

Voice2net telecom
"simply a better choice"
March 2008
Phone:
1300 857 863
* visit website
* send an email
* specials
* internet whitsunday








Voice2net telecom
PO Box 975
Airlie Beach
QLD 4802

March 2008 Newsletter.


Voice2net are going GREEN .....

In this day and age it is becoming very important for us to conserve whatever natural resources we can and as part of this ethos, Voice2net are undertaking a concerted effort to reduce paper usage wherever and whenever possible. As part of our drive we encourage all our customers to advise us of their email address to enable us to send you your bills via email.

For those that elect to continue to receive paper bills, we regretably need to pass increased associated expenses on. Accordingly, $3.50 will be added to all paper bills generated from 15th April 2008.

To avoid these increased costs and help the planet, please send us an email today with details of the email address at which you wish to receive your bill.

Please note that bills sent to you via email are the same as those you presently receive so you will be able to print them yourselves if absolutely necessary.


Did you know.......

Voice2net are a full service telco and as such are able to supply you with all your communication needs including, home and business phone systems, mobile phone services as well as dial-up and DSL/ADSL Internet connections. Bundle all your requirements onto one convenient, easy to understand monthly bill and you can save 15-20% on your present total communications bill.

Contact us today for a free no-obligation assessment on how much you could be savings.


Find out more about internet services
Read more >




Find out more about our telephone services.
Read more >

unsubscribe"The purpose of Voice2net telecom is to provide an elite level of quality and service in an innovative efficient dependable manner far exceeding the expectations of anyone we come in contact with. Voice2net Telecom is simply a better choice"






--_Boundary_2altmlksmuasadvnqk5prcsiwy
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Content-Transfer-Encoding: quoted-printable

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<META content=3D"MSHTML 6.00.6000.16609" name=3DGENERATOR></HEAD>
<BODY>
<TABLE width=3D700 border=3D0>
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<TD colSpan=3D3>
<DIV align=3Dcenter>
<P><SPAN class=3Dstyle1><FONT face=3D"Times New Roman" size=3D7>Voice=
2net=20
telecom</FONT></SPAN><BR><SPAN class=3Dstyle2>"simply a better=20
choice"</SPAN></P></DIV></TD></TR>
<TR bgColor=3D#cccccc height=3D2>
<TD colSpan=3D3><SPAN color=3D"#003366">March 2008</SPAN></TD></TR>
<TR height=3D536>
<TD vAlign=3Dtop width=3D141 bgColor=3D#e6f3ff height=3D329>
<TABLE id=3DMenuLeft width=3D"100%" border=3D0>
<TBODY>
<TR>
<TD>
<P>Phone:<BR>1300 857 863 </P></TD></TR>
<TR>
<TD>* <A class=3DstyleLink href=3D"http://www.voice2net.com.au/"=
=20
target=3D_blank>visit website</A> </TD></TR>
<TR>
<TD>* <A class=3DstyleLink=20
href=3D"mailto:information@voice2net.com.au">send an email</A><=
/TD></TR>
<TR>
<TD>* <A class=3DstyleLink=20
href=3D"http://www.voice2net.com.au/special-offers.htm"=20
target=3D_blank>specials</A></TD></TR>
<TR>
<TD>* <A class=3DstyleLink href=3D"http://www.whitsunday.net.au/"=
=20
target=3D_blank>internet whitsunday</A></TD></TR></TBODY></TABL=
E>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>Voice2net telecom<BR>PO Box 975<BR>Airlie Beach</DIV>
<DIV>QLD 4802</DIV></TD>
<TD vAlign=3Dtop width=3D433>
<DIV align=3Dcenter><STRONG><FONT size=3D4></FONT></STRONG> </DI=
V>
<DIV align=3Dcenter><STRONG><FONT size=3D4></FONT></STRONG> </DI=
V>
<DIV align=3Dcenter><STRONG><FONT size=3D4>March 2008=20
Newsletter.</FONT></STRONG></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>Voice2net are going<FONT color=3D#808000> <EM>GREEN=20
.....</EM></FONT></DIV>
<DIV><EM><FONT color=3D#808000></FONT></EM> </DIV>
<DIV>In this day and age it is becoming very important for us to cons=
erve=20
whatever natural resources we can and as part of this ethos, Voice2ne=
t are=20
undertaking a concerted effort to reduce paper usage wherever and whe=
never=20
possible. As part of our drive we encourage all our customers to=
=20
advise us of their email address to enable us to send you your b=
ills=20
via email.</DIV>
<DIV> </DIV>
<DIV>For those that elect to continue to receive paper bills, we=20
regretably need to pass increased associated expenses on.=20
Accordingly, $3.50 will be added to all paper bills generated from 15=
th=20
April  2008.</DIV>
<DIV> </DIV>
<DIV>To avoid these increased costs and help the planet, please send =
us an=20
email today with details of the email address at which you wish to re=
ceive=20
your bill.</DIV>
<DIV> </DIV>
<DIV>Please note that bills sent to you via email are the same as tho=
se=20
you presently receive so you will be able to print them yourselves if=
=20
absolutely necessary.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><FONT color=3D#0000ff><STRONG><EM>Did you=20
know.......</EM></STRONG></FONT></DIV>
<DIV><STRONG><EM><FONT color=3D#0000ff></FONT></EM></STRONG> </D=
IV>
<DIV>Voice2net are a full service telco and as such are able to suppl=
y you=20
with all your communication needs including, home and business phone=
=20
systems, mobile phone services as well as dial-up and DSL/ADSL Intern=
et=20
connections. Bundle all your requirements onto one convenient, easy t=
o=20
understand monthly bill and you can save 15-20% on your present total=
=20
communications bill.</DIV>
<DIV> </DIV>
<DIV>Contact us today for a free no-obligation  assessment on ho=
w=20
much  you could be savings.</DIV></TD>
<TD vAlign=3Dtop width=3D112 bgColor=3D#e6f3ff>
<P><A href=3D"http://www.voice2net.com.au/internet/adsl.htm"=20
target=3D_blank></A> </P>
<P align=3Dcenter><SPAN style=3D"TEXT-ALIGN: center"><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #333333; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma"><IMG=20
alt=3DVoice hspace=3D0 src=3D"cid:girlwithphone.jpg"=20
border=3D0></SPAN></SPAN></P>
<DIV> </DIV>
<DIV align=3Dcenter><SPAN style=3D"TEXT-ALIGN: center"><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #333333; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma">Find=20
out more about internet services</SPAN><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #003366; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma"><BR><A=20
href=3D"http://www.voice2net.com.au/internet/adsl.htm" target=3D_blan=
k>Read=20
more ></A> </SPAN></SPAN>
<P> </P>
<P><A href=3D"http://www.voice2net.com.au/" target=3D_blank></A> =
;</P>
<P align=3Dcenter><SPAN style=3D"TEXT-ALIGN: center"><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #333333; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma"><IMG=20
alt=3D"voice 2" hspace=3D0 src=3D"cid:mobile.gif"=20
border=3D0></SPAN></SPAN> </P>
<DIV> </DIV>
<DIV align=3Dcenter><SPAN style=3D"TEXT-ALIGN: center"><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #333333; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma">Find=20
out more about our telephone services.</SPAN><SPAN=20
style=3D"FONT-SIZE: 8pt; COLOR: #003366; FONT-FAMILY: Verdana; mso-bi=
di-font-family: Tahoma"><BR><A=20
href=3D"http://www.voice2net.com.au/business/" target=3D_blank>Read m=
ore=20
></A> </SPAN></SPAN>
<P> </P></DIV></DIV></TD></TR>
<TR height=3D38>
<TD bgColor=3D#e6f3ff> <A=20
href=3D"MAILTO:unsubscribe@voice2net.com.au?Subject=3DUnsubscribe">un=
subscribe</A></TD>
<TD align=3Dmiddle>
<DIV align=3Dleft><SPAN=20
style=3D"FONT-SIZE: 11pt; COLOR: red; FONT-FAMILY: Tahoma"><FONT=20
color=3D#808080 size=3D2>"The purpose of Voice2net telecom is to prov=
ide an=20
elite level of quality and service in an innovative efficient dependa=
ble=20
manner far exceeding the expectations of anyone we come in contact wi=
th.=20
Voice2net Telecom is simply a better choice"</FONT></SPAN></DIV> =
;=20
<DIV>   <A href=3D"http://www.voice2net.com.au"><IMG=
=20
height=3D50=20
src=3D"cid:v2nlogo.jpg"=20
width=3D149 border=3D0></A>     =20
        <A=20
href=3D"http://www.whitsunday.net.au"><IMG height=3D50=20
src=3D"cid:iwslogo.jpg"=20
border=3D0></A></DIV></TD>
<TD bgColor=3D#e6f3ff> </TD></TR>
<TR height=3D1>
<TD bgColor=3D#cccccc colSpan=3D3>
<DIV align=3Dcenter><SPAN=20
style=3D"FONT-SIZE: 11pt; COLOR: red; FONT-FAMILY: Tahoma"><FONT=20
color=3D#808080 size=3D2></FONT></SPAN> </DIV></TD></TR>
<TR>
<TD> </TD>
<TD> </TD>
<TD> </TD></TR></TBODY></TABLE></BODY></HTML>


--_Boundary_2altmlksmuasadvnqk5prcsiwy--

--_Boundary_2relrfksadvnqmlkyk5prcsiwy
Content-Type: image/jpeg;
name="girlwithphone.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: inline;
filename="girlwithphone.jpg"
Content-ID: <girlwithphone.jpg>

xequte

7504 Posts

Posted - Feb 28 2009 :  19:28:07  Show Profile  Reply
You live at Airlie Beach? I had a holiday there a while back, absolutely gorgeous spot:

www.xequte.com/Personal/whit2005.jpg

Regarding your sending problem, what failure code/scoring are you getting from Spam Assassin?

Have you also seen:

http://www.xequte.com/support/maillistking/spamissues.html



Nigel
Xequte Software
nigel@xequte.com
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glenharvy

8 Posts

Posted - Feb 28 2009 :  21:27:06  Show Profile  Reply
quote:
Originally posted by xequte

You live at Airlie Beach? I had a holiday there a while back, absolutely gorgeous spot:

www.xequte.com/Personal/whit2005.jpg




Regarding your sending problem, what failure code/scoring are you getting from Spam Assassin?

The message says 6.4 if that's what you mean ..

Have you also seen:

http://www.xequte.com/support/maillistking/spamissues.html

No _ I'll go look now.

Nigel
Xequte Software
nigel@xequte.com


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xequte

7504 Posts

Posted - Feb 29 2009 :  14:19:31  Show Profile  Reply
> The message says 6.4 if that's what you mean ..

It should give you more information than that, such as what aspects of your message triggered the spam blocking.



Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

glenharvy

8 Posts

Posted - Mar 03 2009 :  18:32:50  Show Profile  Reply
quote:
Originally posted by xequte
It should give you more information than that, such as what aspects of your message triggered the spam blocking.



I have sent the exact email that is triggering the SPAM via our ISP's SMTP server to sitesell.com and it passed their tests with flying colours. In view of this, I can only guess that the problem I am having is with the headers generated by MailList King.

I sent the following email via the Outlook option and as you can see it didn't trigger Spamassassin. [Unfortunately this is not an option for us for several reasons. As an aside though, I note that our newsletter's images are shown as attachements in SmarterMail and viewed in Firebird but appear fine in Outlook!!]



These are the headers from the email sent via Outlook :-

Return-Path: <design@voice2net.com.au>
Received: from bmx.dsl.net.au [202.93.109.79] by sm05.internetmailserver.net with SMTP;
Mon, 3 Mar 2008 15:36:44 -0800
Received: from DesignPC (203-196-32-226.static-dsl.qld.aussiewholesale.net [203.196.32.226])
by bmx.dsl.net.au (Postfix) with ESMTP id 8E3293B097E
for <glen@aquarius.com.au>; Tue, 4 Mar 2008 10:34:16 +1100 (EST)
From: "Glen" <design@voice2net.com.au>
To: <glen@aquarius.com.au>
Subject: DRAFT March newsletter - spam test <- via Outlook
Date: Tue, 4 Mar 2008 09:37:50 +1000
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0021_01C87DDB.69C7C9F0"
Message-Id: <20080303233416.8E3293B097E@bmx.dsl.net.au>
Sender: Design <design@voice2net.com.au>
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
X-MS-TNEF-Correlator: 000000000DF1487D6FF49B4F9F8256603E397DA024212000
X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16545
Message-Id: <20080303233416.8E3293B097E@bmx.dsl.net.au>
X-SmarterMail-Spam: SPF_None, SpamAssassin 0.3125 [raw: 0.1]

This is a multi-part message in MIME format.






These are the headers from the email sent via our ISP's SMTP Server


Return-Path: <design@voice2net.com.au>
Received: from bmx.dsl.net.au [202.93.109.79] by sm05.internetmailserver.net with SMTP;
Mon, 3 Mar 2008 15:35:22 -0800
Received: from Design-PC (203-196-32-226.static-dsl.qld.aussiewholesale.net [203.196.32.226])
by bmx.dsl.net.au (Postfix) with ESMTP id 3E9663B08BD
for <glen@aquarius.com.au>; Tue, 4 Mar 2008 10:32:55 +1100 (EST)
From: "Design" <design@voice2net.com.au>
Subject: SPAM-MED: DRAFT March newsletter - spam test
To: glen@aquarius.com.au
Content-Type: multipart/related; type="multipart/alternative"; boundary="_Boundary_2relrfksadvnqmlkyk5prcsiwy"
MIME-Version: 1.0
Sender: Design <design@voice2net.com.au>
Date: Tue, 4 Mar 2008 09:36:29 +1000
X-Mailer: MailList King 7.0.3.227
Message-Id: <20080303233255.3E9663B08BD@bmx.dsl.net.au>
X-SmarterMail-Spam: SPF_None, SpamAssassin 20 [raw: 6.4]

This is a multi-part message in MIME format


Summary - A does not trigger SPAM - B does.


A/ Return-Path: <design@voice2net.com.au>
B/ Return-Path: <design@voice2net.com.au>

A/ Received: from bmx.dsl.net.au [202.93.109.79] by sm05.internetmailserver.net with SMTP;
Mon, 3 Mar 2008 15:36:44 -0800
B/ Received: from bmx.dsl.net.au [202.93.109.79] by sm05.internetmailserver.net with SMTP;
Mon, 3 Mar 2008 15:35:22 -0800

A/ Received: from DesignPC (203-196-32-226.static-dsl.qld.aussiewholesale.net [203.196.32.226])
by bmx.dsl.net.au (Postfix) with ESMTP id 8E3293B097E
for <glen@aquarius.com.au>; Tue, 4 Mar 2008 10:34:16 +1100 (EST)
B/ Received: from Design-PC (203-196-32-226.static-dsl.qld.aussiewholesale.net [203.196.32.226])
by bmx.dsl.net.au (Postfix) with ESMTP id 3E9663B08BD
for <glen@aquarius.com.au>; Tue, 4 Mar 2008 10:32:55 +1100 (EST)

A/ From: "Glen" <design@voice2net.com.au>
B/ From: "Design" <design@voice2net.com.au>

A/ To: <glen@aquarius.com.au>
B/ To: glen@aquarius.com.au

A/ Subject: DRAFT March newsletter - spam test <- via Outlook
B/ Subject: SPAM-MED: DRAFT March newsletter - spam test

A/ Date: Tue, 4 Mar 2008 09:37:50 +1000
B/ Date: Tue, 4 Mar 2008 09:36:29 +1000

A/ MIME-Version: 1.0
B/ MIME-Version: 1.0

A/ Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0021_01C87DDB.69C7C9F0"
B/ Content-Type: multipart/related; type="multipart/alternative"; boundary="_Boundary_2relrfksadvnqmlkyk5prcsiwy"

A/ Message-Id: <20080303233416.8E3293B097E@bmx.dsl.net.au>
B/ Message-Id: <20080303233255.3E9663B08BD@bmx.dsl.net.au>


A/ <blank>
B/ Sender: Design <design@voice2net.com.au>


After searching the net and reading the appropriate RFC, it seems to me that of the three differences shown above, the :Sender field seems to be the likely cause of the problem (and perhaps some over-zealous configuring of Spamassassin).

Is it possible to suppress the ':Sender' header so I can do some more testing?



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xequte

7504 Posts

Posted - Mar 03 2009 :  19:50:25  Show Profile  Reply
Hi Glen

My responses (numbered to make it easier for me ):

1. The issue regarding images showing attachments is now fixed. You should download v7.05

2. The sender field is in both headers (and is required). The main differences are that Outlook identifies itself clearly as such:
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
vs.
X-Mailer: MailList King 7.0.3.227

Whereas MLK is not a standard email client.

You should test changing the X-Mailer under View>Options, Sending, Other Sending Settings

Also details such as the following may be used to identify software that is used for sending lots of email:

boundary="----=_NextPart_000_0021_01C87DDB.69C7C9F0"
vs.
boundary="_Boundary_2relrfksadvnqmlkyk5prcsiwy"


3. Did you try sending sitesell directly from MLK. If so what was the report?

When I test MLK's main SMTP engine against Spam Assassin it returns a very reasonable 0.4 (5.0 is the usual Spam cut off).

Nigel
Xequte Software
nigel@xequte.com
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glenharvy

8 Posts

Posted - Mar 04 2009 :  16:25:22  Show Profile  Reply
quote:

My responses (numbered to make it easier for me ):


Yes it was a bit lengthy wasn't it.
quote:

1. The issue regarding images showing attachments is now fixed. You should download v7.05


I've never really understood how I upgrade. How do I download the registered version?
quote:

2. The sender field is in both headers (and is required). The main differences are that Outlook identifies itself clearly as such:
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
vs.
X-Mailer: MailList King 7.0.3.227


I haven't refered to the X- fields because I thought these were not mandatory and can be so easily spoofed as far as Spammers are concerned. They seem to me to be useless for such purposes.

Having said that, I have tried using yours, Outlooks and none. None of these removed my email flagging as SPAM.
quote:

Also details such as the following may be used to identify software that is used for sending lots of email:

boundary="----=_NextPart_000_0021_01C87DDB.69C7C9F0"
vs.
boundary="_Boundary_2relrfksadvnqmlkyk5prcsiwy"


Is this a code generated by a specific software package and is constant in it's signature or form for each software package. I ask because if it is then I don't see it as being a reliable method of detecting SPAM (see the X- Headers above).

I appreciate these items could be used to add into a scoring system and possibly receive extra ratings as per a blacklist etc but surely MLK doesn't fall into that category. After all, Outlook could just as easily be used as the outbound mailer for SPAM could it not?
quote:

3. Did you try sending sitesell directly from MLK. If so what was the report?


I sent them two emails - one using MLK and my ISP's smtp server and one using Outlook/MLK configuration. I'll do it again and post the responses for you.
quote:

When I test MLK's main SMTP engine against Spam Assassin it returns a very reasonable 0.4 (5.0 is the usual Spam cut off).


I'll test that out and let you know how I go.

In my previous post I mentioned the inclusion by MLK of the 'Sender:' header which was absent from the Outlook generated email. Is it possible that the presence of this apparently supurfulous header combined with other factors in my email (they add up to about 1.5 according to sitesell) is triggering the SPAM detection?

Regards,
Glen.
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glenharvy

8 Posts

Posted - Mar 04 2009 :  17:24:01  Show Profile  Reply
Hi,

Further to my above post - here is the results of the sitesell spamcheck. The subject gives the sending method...

==================================

Hello,
Here is your SiteSell SpamCheck Report for the e-mail that you sent to us with the subject of...
DRAFT March newsletter - spam test -- via Outlook

Your TOTAL SPAM SCORE for your e-mail was 0.

Nothing to report.

====================================

Hello,
Here is your SiteSell SpamCheck Report for the e-mail that you sent to us with the subject of...
DRAFT March newsletter - spam test -- via MLK/ISP-smtp

Your TOTAL SPAM SCORE for your e-mail was 1.5.

In order of importance, here are the mistakes that we found in your e-mail...

(0.7 points) BODY: HTML title contains "Untitled"
(0.5 points) An exceedingly large amount of HTML coding is often used to disguise common spam phrases. Consider reworking slightly.
(0.1 points) BODY: HTML font color is blue
(0.1 points) BODY: HTML has a big font
(0.1 points) BODY: HTML has "tbody" tag
(0.0 points) BODY: HTML included in message

=======================================

I also sent a plain text message to a couple of clients via MLK/SMTP and there were no SPAM triggers activated.

I'm testing MLK from my contract's premises and have no licence here. My own licence is obviously mine and I guess I'd better upgrade to 7.05 before I use MLK again.

Is 7.05 available from your website yet - as a normal unregistered download?

My SPAM problems seem to be related to HTML/Images and before I spend any more time on this I think I should see if 7.05 fixes the issue.

Thanks,

Glen.

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xequte

7504 Posts

Posted - Mar 04 2009 :  20:42:33  Show Profile  Reply
1. What version are you using? If it is already v7.* you will get an email about v7.05 on Friday.

Otherwise you can complete the form at:

www.xequte.com/support/serial/


2. X-Fields are not compulsory. You can even have your X-Mailer blank as Gmail does


3. Known MIME Boundary from common spamming tools can trigger Spam Assassin rules. I confirmed yesterday that this did not occur with MLK's boundaries


4. Sender field is NOT absent in the Outlook fields. Check again


5. 1.5 is perfectly fine as a Spam score. It is way under the the common detection level (4.5 - 5.0)

At any rate, 0.7 of that is easily fixed. I suspect you used an external HTML editor to create your message and it did not insert a valid title, thus you got:

(0.7 points) BODY: HTML title contains "Untitled"

MLK will never create a "Untitled" Title, so if you use an external editor make sure you check that your Title matches your message subject.


The other aspects are common with HTML messages. If you create the message in MLK itself, the HTML rating will probably be a little lower because MLK uses the same HTML editor as Outlook and Outlook Express. But as the HTML rating is only 0.8 it is not a concern.


Nigel
Xequte Software
nigel@xequte.com
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glenharvy

8 Posts

Posted - Mar 04 2009 :  21:15:33  Show Profile  Reply
Ok - thanks for that.

It seems we have no way of knowing why our html formatted newsletter sent via MLK/ISP-smtp and using version 7.02 trial version has failed Spamassassin tests on at least two differing well used smtp mail servers.

It seems a shame that there are apparently no publicly accessible smtp servers that I can send the offending email to and have Spamassassin append it's reasons for failure via X-Headers.

I will wait for Version 7.05 to be released, both as a trial version and registered version.

Cheers for now and thanks for your help,

Glen.
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xequte

7504 Posts

Posted - Mar 05 2009 :  02:19:32  Show Profile  Reply
Hi Glen

Spam blocking software by nature does not want senders to know why they failed a message, otherwise spammers would just tweak their message to evade detection.

You need to know a company that uses Spam Assassin, then when your mail is blocked, ask someone on the inside for details on the failure (the admin will have access to the rule failure breakdown).

As long as you are not using a local mail server (such as MLK's internal server) then you are no more likely to have your mail flagged as Spam as with any other sending app.

Nigel
Xequte Software
nigel@xequte.com
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glenharvy

8 Posts

Posted - Mar 05 2009 :  03:53:24  Show Profile  Reply
I would normally agree with you however anybody can setup a mail server and spamassassin on their own internal lan and carry out the tests required. I also doubt very much whether the trigger that is causing my problem has really been customized to any great extent. I would most likely suspect that there is a trigger for malformed images that some aggressive sysops have chosen to implement in persuit of nothing more than a fantasy that they are in fact one step in front of the spammers. I am confident that any professional spammer has already such a setup which they probaly have automated and use many times a day to tweak their spam. I know I would if I was a spammer.

I have spent many hours already on this and cannot spend any more time in setting up the software and carrying out the tests myself when all indications are that the problem is related to MLK version 7.02 and has most likely already been fixed in 7.05 . The people I am contracted to have already asked me to look elsewhere for a replacement for MLK however at this time I have convinced them that they should wait.

Two more sleeps
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glenharvy

8 Posts

Posted - Mar 05 2009 :  17:14:48  Show Profile  Reply
quote:
Originally posted by glenharvy
Two more sleeps



On the off-chance you hadn't updated your website I downloaded the trial version (shown as 7.02) and got 7.05 .

Good news - the SPAM problem appears to have been resolved.

It seems we still have some problems with Outlook on our internal lan as Outlook is putting the email in the Spam folder but there doesn't appear to be any reason for this. There is nothing in the headers from Spamassassin at all.

Thanks for the prompt fixing of this issue.

Warm regards,
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