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DVD PixPlay

error message when building DVD to burn

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Fizzywizzy

Canada
3 Posts

Posted - Feb 07 2009 : 16:29:00

Hi
I have used this software for many shows and today I am experiencing a new problem. When I try to create the show and then burn the disc I go to test and shortly after it starts to build the DVD I get an error message saying error when viewing your video! I am trying to do a DVD and computer combination disc. One show I did earlier today worked but now the next two shows wont. I even tried rebuilding one of them from scratch but that didn't work. It can't be the disc as it happens prior to burning, I think it occurs when it is multiplexing in task 2 of 5. I also tried shutting down the computer and starting fresh. Please advise. Thanks very much.

JIMD

USA
499 Posts

Posted - Feb 07 2009 : 18:06:16

FIZZYWIZZY

Try going into View>Options, Other, Advanced and enabling the option to Use Windows Media Player when clicking the Test button.

Try installing a codec pack such as K-Lite:

http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm

JIM DALTON

xequte

7504 Posts

Posted - Feb 10 2009 : 02:19:46

Hi

Please also e-mail me the following file:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Nigel
Xequte Software
nigel@xequte.com

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