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MailList King

unsubscribe failure

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adrianw

United Kingdom
40 Posts

Posted - Jan 15 2009 : 07:12:22

User with a gmail/googlemail id sent an unsubscribe request as follows

unsubscribe userid@gmail.com

This was sent as an HTML format email using MS Word 12 as his email editor which wrapped all kinds of complicated MS-specific HTML round the actual text and caused MLK to hang.

If I edited the response manually and made it a text-format email, MLK processed the unsubscribe request correctly.

Is this a known restriction?

Adrian

xequte

7504 Posts

Posted - Jan 15 2009 : 15:45:13

Hi Adrian

I have no other reports of this. Is this in v7.01? Is MLK retrieving your mailing list messages using POP or via Outlook?

Nigel
Xequte Software
nigel@xequte.com

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