Xequte User Forums - still havin probs

Xequte User Forums

Profile Active Topics Forum FAQ

Forum membership is Free! Click Join to sign-up
Username:	Password:
Save Password
Forgot your Password?

Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement. Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum

All Forums

Xequte User Forums

DVD PixPlay

still havin probs

New Topic

Reply to Topic

Printer Friendly

Author

Topic

Shanell

USA
2 Posts

Posted - Dec 15 2009 : 19:04:24

ty for the help guys. but im still having probs. i get thru the slide show part fine and then go to burn it to a dvd. it completes only 75% and then says "CdvdBurnerGrabber_TrackAtOnceFromTree() failed, exception 8, status 2, text "CStarBurn_ScsiTransportSPTI::CDB(): Command failed"

now i dont have any idea what that means. ive tried it on 2 different dvd's and the same thing happens.

irish__temper@hotmail.com

JIMD

USA
499 Posts

Posted - Dec 15 2009 : 20:12:14

SHANELL

If you are getting burner problems please email Nigel the following file for analysis:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Nigel
Xequte Software
nigel@xequte.com

JIM DALTON

keigbob

Canada
3 Posts

Posted - Dec 18 2009 : 20:02:40

JIM DALTON

How do you send files to Nigel for analysis?

xequte

7504 Posts

Posted - Dec 18 2009 : 21:18:44

Hi

The easiest way is to select "Send Mail To Support" from the DVD PixPlay Help menu. It will automatically attach the files we need to analyze what went wrong.

Nigel
Xequte Software
nigel@xequte.com

Topic

New Topic

Reply to Topic

Printer Friendly