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 Error Encountered Logging Onto Your email Software		  New Topic  Reply to Topic
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nikgrey

United Kingdom
9 Posts
Posted - Feb 08 2009 :  14:44:02  Show Profile  Reply
Error Code: 00000001.

This has started to happen for no apparent reason - on Two machines!

I tried installing an older version but still no change - any ideas?

I do have a registered version, outlook express and XP Pro.

Had no problems with MLK up till now?

xequte

7504 Posts
Posted - Feb 09 2009 :  02:23:19  Show Profile  Reply
This is a error returned by Windows when it is unable to connect to your MAPI software. Either a MAPI compliant email program (such as Outlook Express or Outlook) is not installed, or your configuration has been messed up in some way.

The first thing to try is to go into the Internet Icon in your Control Panel. Select the Programs tab and tell me what email program is specified there.



Nigel
Xequte Software
nigel@xequte.com
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nikgrey

United Kingdom
9 Posts
Posted - Feb 09 2009 :  09:14:15  Show Profile  Reply
Ok,

Control Panel - Internet Options - Programs:


HTML Editor: Microsoft FrontPage

E-mail: Outlook Express

Newsgroups:

Internet call: Netmeeting
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xequte

7504 Posts
Posted - Feb 09 2009 :  14:12:25  Show Profile  Reply
Hmmm, please try reinstalling Outlook Express.



Nigel
Xequte Software
nigel@xequte.com
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nikgrey

United Kingdom
9 Posts
Posted - Feb 10 2009 :  09:31:37  Show Profile  Reply
Tried reinstalling Outlook Express - and then after that didnt work tried reinstalling MLK again but still no joy....
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xequte

7504 Posts
Posted - Feb 11 2009 :  02:26:43  Show Profile  Reply
Hmmm, I'm not really sure what i suggest. The error is coming from Windows, MLK is just advising you of it. Basically an 0000001 error means a complete failure to connect to your email software via MAPI. Reinstalling MLK won't make any difference because there are no known issues in our MAPI interface.

I can only suggest you investigate what changed on your system at the time that it worked. And if it is occuring on two systems what do the systems have in common. For instance did you install or update an antivirus program? Or some email program that may have messed up your MAPI setup?

Nigel
Xequte Software
nigel@xequte.com
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nikgrey

United Kingdom
9 Posts
Posted - Feb 11 2009 :  12:45:20  Show Profile  Reply
Fixed it...:)

I installed Outlook - tried MLK which worked, uninstalled Outlook - rebooted and tried MLK again with only Outlook Express installed and now everything is fine...yeah...

Back to work now..

Thanks for your help nigel
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xequte

7504 Posts
Posted - Feb 12 2009 :  03:12:42  Show Profile  Reply
Excellent

Nigel
Xequte Software
nigel@xequte.com
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