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 Bug in 6.05?		  New Topic  Reply to Topic
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auren

3 Posts
Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Hi all,

I have just today installed the new version and I am experiencing a strange error that I've never had with previous versions.

When you try and resend an email from your history it opens up the wrong email. For instance I wanted to send my most recent email again and when I try to resend it opens up the very first email I sent.

Many thanks

auren

3 Posts
Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
I think this problem is more to do with DNS on our network.

I will look into it further.

Auren
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auren

3 Posts
Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Thanks Nigel.

I have downloaded the latest version and it has worked.

However, I have just started to send to the mail list and every email is failing and the log is showing as 'Bad sequence of commands (503)'.

I can't understand this as my SMTP settings have not changed and we have successfully sent messages for the last few years?

Auren
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xequte

7504 Posts
Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Hi Auren

Please download the software again from the same link you were emailed and that will resolve the problem.

The new version will be 6.05R. Make sure you refresh your browser if you are not getting the latest version.



Nigel
Xequte Software
nigel@xequte.com
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xequte

7504 Posts
Posted - Mar 01 2009 :  02:55:31  Show Profile  Reply
Hi Auren

I will do some testing tomorrow and come back to you.



Nigel
Xequte Software
nigel@xequte.com
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nikgrey

United Kingdom
9 Posts
Posted - Jul 24 2009 :  10:42:43  Show Profile  Reply

Strange how this seems to have happened exactly One year ago?

I have v.6.28R and I am getting this '503' error as of today?
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xequte

7504 Posts
Posted - Jul 24 2009 :  12:28:53  Show Profile  Reply
Hi Nik

If you read Auren's message, the 503 error was due to her network configuration.


Please email me the log file for this sending task.

Run MLK and click Ctrl+Shift+I. Choose the option to display your database folder and then browse to the folder "SendLogs"

In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me.

Nigel
Xequte Software
nigel@xequte.com
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nikgrey

United Kingdom
9 Posts
Posted - Jul 24 2009 :  13:04:11  Show Profile  Reply
I did send the log and I am prepared to be blasted...:)
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