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 Unknown error message using Outlook to send

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T O P I C    R E V I E W
electricwind Posted - Jun 29 2017 : 18:50:47
Hi,

Please see the attached error message. I started getting it a couple of weeks ago. I tried uninstalling and re-installing (of course, it reverted to the "free trial" version... grrrrr...)

Alos, I tried to set up the SMTP server to use HostGator's SMTP, and have yet to get it to work, so I was forced to go through Outlook to send, but then got this error message.

Boyd



Boyd Martin
Pure Energy Rx
Quemado, NM
www.pureenergyrx.com
3   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Jul 02 2017 : 22:33:12
Hi Adolfo

I've responded to the email you sent to support. If you are still having trouble, please let me know.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
handycapp Posted - Jul 01 2017 : 02:47:37
I have had a very similar issue as Boyd. It seems to have started at least a week ago with a windows update and relate to email protocol interception. Norton 360 points to a network connection error during the send of 48/525 emails sent using the internal SMTP server, and similar result using an Outlook account.

Kind regards,
.. Adolfo
xequte Posted - Jun 29 2017 : 23:01:03
Hi Boyd

If you have reverted to "Trial" then please enter your serial number again (email us if you need the details).

Regarding the Outlook error, probably the easiest solution is to select File > Options, Other, Outlook Options, and turn off Extended MAPI.

What error do you get when sending via SMTP?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com