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 Problem processing undeliverables

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T O P I C    R E V I E W
yvonner Posted - Apr 27 2012 : 05:05:28
Hi,

Running V10.41r

Has been working fine but yesterday started getting an error when processing undeliverable messages from Windows Live Mail:

MAPI Retrieval Error, Access violation at addr 0091718F in module MLKing.exe. Read of address 000008

It starts processing the msgs in inbox then stops with this error and won't go any further.

Also is there a way to tell MLK to only process msgs from the inbox of one email account? This configuration has several Live Mail accounts and MLK processes thru all the inbox folders when we only need it to process one of them.

Thanks!

Yvonne
5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Oct 29 2012 : 02:21:49
I'll send you some debug logging info.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
confetti Posted - Oct 24 2012 : 16:45:30
I am having this issue now. any help?
xequte Posted - May 02 2012 : 07:50:53
Hi

OK, if the problem returns please delete your existing log file and generate a new one for us.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
yvonner Posted - May 01 2012 : 03:19:43
Hi,

When I went in today to create the log file, the error had disappeared - and since the log file is 13MB, I decided not to send it to you. Will monitor to see if it happens again.

Pity about the multiple inbox issue but we can live with it.

Thanks for your help.

Yvonne
xequte Posted - Apr 28 2012 : 16:31:37
Hi Yvonne

Unfortunately using MAPI there is little control over what can be accessed. It looks like Windows Live simply delivers all its inboxes.

Regarding the A/V error I'll need to send you some debug logging info.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com