|
|
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
|
|
Note: You must be registered in order to post a reply.
|
T O P I C R E V I E W |
stoutFound |
Posted - Mar 26 2012 : 12:55:37 Here's the error message that I received when trying to send a test email via using MLK's Internal SMTP Server.
|
7 L A T E S T R E P L I E S (Newest First) |
xequte |
Posted - Mar 29 2012 : 20:04:53 Hi
When you say they are not working; what error message do you get?
Some destination servers may block messages that it flags as being Spam, which may occur if they recognize the sending as originating from a local mail server (such as MLK's SMTP server).
So it is important that if you are using the SMTP Server that you specify the option to automatically resend to any recipients that fail, and specify that the last sending attempt should be via normal SMTP or Outlook.
Please email me the log file for the sending task:
1. Run MLK and click Ctrl+Shift+I. 2. Check the box to display your "Sending Logs" folder and click "OK" 3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
stoutFound |
Posted - Mar 29 2012 : 11:55:36 Here's what I have tested so far:
Domains that are Not working: sbglobal.net uwstout.edu netscape.net
Domains that are Working: hotmail.com yahoo.com gmail.com
So, why are some working and some don't? |
stoutFound |
Posted - Mar 29 2012 : 11:43:31 Okay, here's the thing. If send it to our school domain @uwstout.edu then it does not work but if I test sending it to @yahoo.com then it works fine. So, what does this mean? |
xequte |
Posted - Mar 29 2012 : 01:59:10 Hi
Have you checked whether your ISP blocks port 25?
For the specified domain you can put something like:
mail.YOURDOMAIN.COM
(if you have your own domain).
Please do a test to at least ten different recipients of different domains (including test@xequte.com and test@xecute.com) and send me your log file again.
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
stoutFound |
Posted - Mar 28 2012 : 06:54:10 What setting should I put in here?
|
stoutFound |
Posted - Mar 28 2012 : 06:16:28 It's still not working. I turned off the Windows firewall and antivirus software and still it gave me the same error. Our router as no firewall built in either. |
xequte |
Posted - Mar 27 2012 : 02:49:38 Hi
10060 is a server connect timeout, i.e. MLK is unable to connect to the destination server and gives up.
The cause is most likely one of the following:
- ISP: Many ISP's block port 25 to prevent the user of local mail servers - Firewall: Ensure that your firewall does not block port 25 or 53. If it is a program based firewall ensure that MLK is a permitted application - Router: Many routers have built-in firewalls. Ensure that it does not block port 25 or 53. - Anti-Virus Software: Some products such as Norton actually detect programs sending mail and intercept them. Try disabling the worm-blocking option
Nigel Xequte Software www.xequte.com nigel@xequte.com
|
|
|
| |