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Bridal Agent Posted - Aug 17 2011 : 17:36:42
Using Outlook 2003,MLK v 10.42r, messages stuck in Outbox.
Using a third party AUTH SMTP server, so ISP is not an issue.
Also deactivated Firewall and still cannot send messages. Please advise.
3   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Aug 23 2011 : 02:43:54
Hi

The messages in the screenshot are in an editing state rather than ready to send. This is unusual but could occur if MLK encounters a problem communicating with Outlook.

You might be better off deleting the messages and resending the task from MLK. Make sure you use the the following options:
- View > Options, ISP Limits: Break the sending up into smaller batches
- View > Options, Other, Outlook Settings: Delay sending when the Outbox contains messages
- View > Options, Other, Outlook Settings: Activate Send/Receive after sending


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Bridal Agent Posted - Aug 22 2011 : 14:32:23
Thanks for getting back, Nigel.

I haven't received any error messages. Outlook seems to be stuck in send/reeive mode. About 50 or so messages have successfully went out on my first attempt lasst week, but the majority are still stuck in the outbox. Will upload a screen shot in a few.
xequte Posted - Aug 20 2011 : 04:06:46
Hi

When you click Send/Receive in Outlook it will put a little error icon /!\ in the status bar area if it cannot send. If you click that, what error does it report?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com