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 Resend Automatic Messages?

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T O P I C    R E V I E W
electricwind Posted - Jun 27 2011 : 19:38:41
I guess this is a feature request, unless there is some other way to do it.

Every once in a while, I need to resend an automatic message. I see that in the History and Errors options I can view what automatic messages were sent and to whom, but I don't see that I can RESEND that message.

Is there another way around this?

Boyd

Boyd Martin
Tristar Online Sales
Portland, Oregon
3   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Jun 28 2011 : 03:21:39
Hi Boyd

If you create an atuo-responder rule that replies to a web form message, then you cannot use that to reply only to a selection of addresses as MLK will not have access to all the fields that it may require.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
electricwind Posted - Jun 28 2011 : 01:28:32
In my version (10.31), under Email Processing, there is no "Autoresponders" option. However, under Automatic Emails, there is Automatic Message Responding. And opening that, there is a link to "Send to Addresses," however, when I select an autoresponder to select addresses for, I get the error message that the message is for web form messages only, so recipients cannot be added.

Boyd Martin
Tristar Online Sales
Portland, Oregon
xequte Posted - Jun 27 2011 : 22:47:24
Hi Boyd

If the message is an auto-responder then you can resend it by selecting "Send To Addresses" under View > Options, Email Processing, Auto Responders.

There is not an option for re-sending other automatic messages, but I'll look into it.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com