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MailList King

web form processing

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T O P I C R E V I E W
ellenfinkl	Posted - Aug 19 2010 : 14:50:44 My web form has a custom field. When MLK imports the e-mail, it imports the name and e-mail, and includes the custom field, but not the custom field's value (content). I see this by going into the person's record and also in the database itself when I export it. The structure of the e-mail that comes in is the same for the custom field as the name and e-mail fields. What could cause this? Thanks, Ellen www.ellenfinkelstein.com www.twitter.com/EFinkelstein
7 L A T E S T R E P L I E S (Newest First)
ellenfinkl	Posted - Aug 26 2010 : 08:42:33 Nigel, Got it! I thought I'd entered that space, since you told me to do it before, but when I went in there -- no space. Now it works! Thanks for your help, Ellen www.ellenfinkelstein.com www.twitter.com/EFinkelstein
xequte	Posted - Aug 26 2010 : 01:25:52 Hi Ellen I'm pretty sure that if you go into View > Options, Web Forms, "Web Form Message Format" you'll find that you have specified your separation character as just: "=" (i.e. <EQUALS>) You need to specify the space before the equals sign to match your web form: " =" (i.e. <SPACE><EQUALS>) In the next update we'll make it less rigid in requiring spaces to match. Nigel Xequte Software www.xequte.com nigel@xequte.com
xequte	Posted - Aug 23 2010 : 13:43:47 Hi Ellen I'll need to email you some debugging info. Nigel Xequte Software www.xequte.com nigel@xequte.com
ellenfinkl	Posted - Aug 23 2010 : 12:51:37 Nigel, It still isn't working. Any other ideas? Thanks, Ellen www.ellenfinkelstein.com www.twitter.com/EFinkelstein
xequte	Posted - Aug 20 2010 : 23:03:49 Hi Ellen This form looks okay. You should download v9.25 (from the same link as other v9 downloads). Also check your web form settings under View > Options, Web Forms, "Specify Web Form Fields" have the separation character as = i.e. <SPACE><EQUALS><SPACE> Nigel Xequte Software www.xequte.com nigel@xequte.com
ellenfinkl	Posted - Aug 20 2010 : 11:59:13 v. 9.10BR, It also says Personal Edition It's a text area, where people can enter a question. The code in the form is: <p><textarea cols="50" name="comment" rows="4"></textarea> The e-mail comes in looking like this (this is a test, of course): commit = Submit your question comment = Hello this is a question subject = webinar question Email = ellenfinkelstein@yahoo.com Name = Ellen I'm only trying to collect name, email, and comment. "Comment" is the custom field. Name and email work fine. I'm wondering if it requires an <input> tag, but it's sending the information properly; my problem is that MLK isn't picking it up. Thanks. www.ellenfinkelstein.com www.twitter.com/EFinkelstein
xequte	Posted - Aug 20 2010 : 01:12:56 Hi Ellen What version of MailList King are you using? Can you give me an example of the content of your web form submission message? Nigel Xequte Software www.xequte.com nigel@xequte.com