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 html error message - a mystery

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T O P I C    R E V I E W
deni Posted - Oct 02 2009 : 13:20:08
Hello,

I just purchased MLK and I am having a problem. When I open the email to work on it and try to scroll down, the newsletter closes and gives me this message:

An error was encountered loading an HTML file
Access violation at address 7DCB083B in module mshtml.dll.
Read address of 00000091
Remove the invalid “<!DOCTYPE>” tag from HTML file and try again

Appears that I need to remove something, but I cannot do that because it closes the file automatically.

I am not a programmer, but it appears that one of the web or email links I added to one of my articles may be the culprit. Thanks for any help and advice.

Deni
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xequte Posted - Oct 04 2009 : 00:40:38
Hi Deni

What version of Windows are you on? We use a Internet Explorer control for HTML editing and it can have problems with some HTML documents (particularly if they have non-standard DOCTYPE tags.

Using Windows Notepad open your HTML file. You will then see all of its code.

The first line will say something like:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">

Delete this line and save the file.

It is quite likely that MLK can open it now.


If you have any difficulty email me the HTML file.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com