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 When are acknolegments and Welcome messages sent?

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T O P I C    R E V I E W
Douggg Posted - Jul 15 2009 : 18:35:46
Nigel,

I'm a little confused as to when Acknolegement and Welcome messages are sent. This is a bit confusing for me. Could you clarify?

Thanks

Acknolegements messages
Just a Yes/no and seeting that affect it
Manaul add?
Import?
Web Forms?
RAC add?

Welcome messages
Just a Yes/no and seeting that affect it
Manaul add?
Import?
Web Forms?
RAC add?
5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Jul 18 2009 : 02:02:01
Hi Doug

In versions prior to v7.20 to force acknowledgement sending with RAC commands you need to disable the option under View>Options, Acknowledge, "Don't send acknowledgements for manually processed addresses"

The multiple line issue is addressed in v7.20 too.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Douggg Posted - Jul 17 2009 : 07:38:47
I need to play with this a bit; it's not working for me.

When addresses are added/removed via RAC Acknowledgement or Welcome messages sent with RAC commands. (Silent is not on the not on the subject line.)

Is there a don’t ever send Ack or Welcome messages button I may have selected?

Side note or adding email via RAC.
I’ve been using yoru trick of a blank line when adding one user. But I’ve found this doesn’t always work. (It looks like it is dependenet on the email client – doesn’t seem to mater if it’s plain text or not.)

My fix is to add a second email address in the body of the RAC subscribe message of somone who is already on the list. Seems to work.
xequte Posted - Jul 17 2009 : 03:46:01
Sorry Douggg,

Somehow i misinterpreted the word "when"

- When importing/manually adding addresses: there is an option about whether they are sent (Note: option for importing is in v7.20 available on Monday).
- When adding via a web form: they are sent
- When adding via a Subcribe command: They are sent unless you use "SILENT" command
- When adding via a Remote Admin Command: They are sent unless you use "SILENT" command

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Douggg Posted - Jul 15 2009 : 22:44:57
Are you saying Acknowlegements messages and Welcome messages will be sent names are added manualy, imported, are added from a web Form, and when added wiht a RAC?

Douggg
xequte Posted - Jul 15 2009 : 21:40:55
Hi

They are sent immediately after performing a "Check for New" (either automated or by clicking said button).

This assumes of course that you have not enabled "ISP Sending Limits" and used up your allotted deliveries.

Free Power Tip: If you hover the mouse over the Outbox label (count) on the status/graph page of the main window you will get a full rundown of any reasons for message delays.




Nigel
Xequte Software
www.xequte.com
nigel@xequte.com