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T O P I C R E V I E W
Liz Downs
Posted - Jul 13 2009 : 13:29:50 Hi, Upgraded to version 5 last week. I had been working on a project named 2008. The project file is on my hard drive but the photos are on an external hard drive. This has never been a problem for DVD pixplay but today is the first time I have chance to use version 5 and when I try and open up the project, I get the following message- Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b69fc At the top of this message box, it says Windows - No disk Therefore I thought that there was a problem with my external hard drive,this seems fine when I double click on the icon for the drive. Is there anybody that can translate this double dutch, please?
3 L A T E S T R E P L I E S (Newest First)
JIMD
Posted - Jul 14 2009 : 13:44:12 LIZ
Your welcome--glad I could help. Maybe Nigel will give me another star so I can try to catch up with GENERAL PATTON.
JIM DALTON
Liz Downs
Posted - Jul 14 2009 : 12:38:56 Hi Jim, Thanks so much for your help. I renamed my external hard drive and bingo! everything is working as normal. I do hope you get to use Pixplay for free as you're a massive help on this forum. Liz
JIMD
Posted - Jul 13 2009 : 17:19:02 LIZ DOWNS
Try the possible solutions shown on the following website: (I would recommend the second solution)