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Air New Zealand cancellation policy varies depending on the type of ticket you purchase. Generally, they offer both refundable and non-refundable fares. Refundable tickets allow cancellations with a full refund, while non-refundable tickets may have cancellation fees. For some international flights, a 24-hour cancellation window applies. Changes to flights may also be subject to fees. Additionally, Air New Zealand may provide travel vouchers or allow flight changes in certain situations, such as COVID-19-related disruptions. It's crucial to review the specific terms and conditions of your ticket and contact Air New Zealand directly or visit their official website for the latest and most accurate information.